Daniela Rivera Email & Phone Number

Florida, United States

Florida, United States

Sejong City, South Korea

- Created and executed engaging lesson plans as an English Teacher for middle school students in South Korea, enhancing participation through interactive activities and games.- Fostered a supportive learning environment by building strong relationships with students and faculty, facilitating effective communication across cultures.- Adapted teaching methods to meet diverse learning needs, demonstrating flexibility and strong problem-solving skills in a multicultural setting.

Lake Mary, Florida, United States

- Worked with the Open Voice Team in Finastra’s Customer Advocacy Program to manage campaigns and promotions, developing creative assets for customer success stories.- Streamlined the sales pipeline by providing Sales Development Representatives with relevant client references, aiding in client acquisition and retention.- Managed the Open Voice Rewards Program for North American divisions, fostering customer loyalty and engagement.- Designed and maintained the Customer Advocacy Highspot Page, utilizing the platform to organize and distribute key marketing materials and customer success stories, enabling SDRs to access high-impact content.

London, England, United Kingdom

Coutours is a small, London based tourism company that focuses on providing unique and personalized tours of the city. Coutours offers private and public walking tours as well as virtual experiences to its customers.- Gained global experience by working 20-hour weeks in a remote, online environment- Assisted with marketing and communications related tasks by planning and writing promotional newsletters through a SaaS relationship marketing software, increasing click through rate to 3.19%.- Obtained social media marketing skills by managing Instagram account, increasing accounts reached by +557% and follower engagement by +59.4%.- Collaborated with founder and London based employees to improve CRM inefficiencies and website design.

United States

Worked for Starbucks during the Summer of 2019. • Strengthened communication skills by interacting with customers • Worked 25-35-hour weeks in a high-intensity environment, serving around 500 customers per day • Trained prospective baristas in bar, register, ovens, and drive through

United States

The Cultural Center at Ponte Vedra is a nonprofit organization that focuses on art education and exhibitions to the local community• Learned the skills necessary to organize and plan two art exhibition showcase, including recruiting local artists, advertising to the local community by writing press releases, decorating the exhibition, and providing refreshments to guest. • Strengthened managing skills by buying art supplies on a $2000 budget to organize activities for a summer art camp • Learned the importance of client confidentiality by updating account information and mailing bills

Bachelor Of Science In Business Administration, Marketing

Activities and Societies: Business Undergraduate Mentorship Program, Florida Leadership Academy, Assembly for Action

Education record

Activities and Societies: International Baccalaureate Scholar