Daniela Rivolta Email & Phone Number

Milano

Daily activities regarding customer services for the Company Support to the sales and underwriting departments Correspondence with the foreign branches of the Group in Europe, Asia and America Technical and administrative management of the Portfolio Marine (insurance, reinsurance and risk management) and immediate issue of national and international contracts (Marine Cargo, Marine Liability) direct contact with leading Insurance Brokers •management and coordination (in English) of the network to issue local policies related to international programs •management accounting / - emission loads accounting. Administrative management of client companies, in technical and commercial support to the division * Correspondence with foreign subsidiaries of the Group• Issuance of accounting documents and load control.

experience providing customer support in busy call center with the ability to build productive relationships, resolve complex issues and win customer loyalty.listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.Managed a high-volume workload within a deadline-driven environment. Out sourcing for “Generali”, Health insurance:identify the health facility that will provide the performance / service 2verification in insurance as a form of liquidation is planned for performance / service requiredIssuance of accounting documents and load control