• Prepared severance analysis reports according to the Canadian Province• Updated handbook Canada employees in collaboration with HR Director and HR Managers• Maintained accurate data employee information on the system • Supported Union strategies and negotiations • Prepared employee contracts, letters, terminations, AODA process, average agreements• Organized the onboarding process for new employees • Prepared and process benefits, Manulife billings, WCB invoices and disability tracking• Responded to different employee’s enquires in daily operations• Collaborated with employee/customer complaint investigations and documentation• Conducted Safety Reports and follow-up incidents and diverse reports • Scheduled meetings and keeping track of different processes for the HR Director and HR Managers• Prepared GPTW presentations for HR Director and HR Managers

- Organized and maintained information in HRMS BambooHR- Improved employment engagement through the creation of database surveys and presentations for new employees• Collaborated with HR Directors in the elaboration and development of handbook policies overseas- Organized and participate in Onboarding/Offboarding process- Demonstrated knowledge of software packages (Microsoft Word, Excel, PowerPoint, Outlook, MS Teams)

• 2+ years of management experience leading/motivating a team to ensure organizational objectives were being met• Coordinated team meetings, including collaboration on preparation and follow-up activities• Participated in the hiring process, including prescreening and interviewing applicants• Maintained records of customer interactions, transactions, comments and complaints• Handled complaints by listening and providing appropriate solutions and alternatives• Oversaw daily operations of organization including scheduling and supervising staff

• Maintained files to ensure information was up-to-date and accurate• Prepared proposals, quotes, contracts, or presentations for potential customers• Provided customers with information such as quotes, orders, sales, shipping, warranties, credit, funding options, incentives, or tax rebates• Gathered information from prospective customers to identify their needs• Provided customers with superior knowledge of all the product lines and services available

• Efficiently prepared and drafted legal documents, such as wills, deeds, patent applications, mortgages, leases, and contracts• Researched relevant constitution, statutes, decisions, regulations, and ordinances of quasi-judicial bodies to determine ramifications for cases• Prepared evidence used in civil litigation that was free from errors• Represented clients in court and before government agencies• Interpreted laws, rulings and regulations for individuals and businesses• Advised clients concerning business transactions, claim liabilities, advisability of prosecuting or defending lawsuits, or legal rights and obligations