Daniela Scher Email & Phone Number

New York, Ny, Us

New York, New York, United States

New York, New York, United States

- Vetted, designed, and led implementation of a test automation platform roll out. - Built automation workflows and trained multiple QA teams on script development, best practices, and automation tool usage. - Documented Best Practices, How To, and troubleshooting articles on Confluence for training purposes. - Assisted in the build out of the QA team by taking part in interviews and leading new joiner onboarding trainings.- Set up and assigned weekly test plans for the QA team to monitor backend processing jobs. - Worked cross-functional projects outside of normal software engineering remit - e.g. working with Finance department and vendor on sales tax reporting.- Setup dev environments using Git to for staging and testing.- Developed test plans and test cases across multiple projects (including sanity and regression tests).- Worked with engineering and product teams proactively to break down large projects and create test suites as well as find edge cases. - Troubleshooted and resolved triage tickets from customer service and product teams by investigating internal database and front/backend systems. - Identified, documented, and tracked bugs through resolution.

Melville, New York

• Test planning, writing test cases/scripts, test case automation, and test execution• Research and developed a Node.js test automation project using Mocha test framework and Chai assertion library• QA Lead of cross-functional Innovations team, focused on improving the product and customer experience• Led Disaster Recovery team across US and UK regions• Vetted, designed, and implemented roll-out of Jira across multiple teams• Effectively communicated plans and results to the functional business areas, IT developmentteams, and management• Created process documentation and developed RPA UiPath automations for IT Operations.• Member of the RPA Center of Excellence team tasked with rolling out UiPath to other functionalareas in the company.• Mentored and trained staff in the UiPath RPA development process.• Created RPA documentation including best practices, package setups, How To’s, etc.

• Apple Mobile Device Certification• Troubleshooting and repairs of hardware and software issues in iOS• Manage and provide detailed notes during mobile appointments• Resource to the team and strong work ethic in a group setting• Provide world-class customer service to users through excellence, empathy, and expertise

Garden City, New York

- Exhibit comprehensive knowledge of Apple technology, applications, and products- Perform troubleshooting procedures on iOS and Mac devices- Develop and strengthen customer relationships through personalized setup of devices- Manage in-store traffic by supervising customer queue and partnering with specialists

Lynbrook, New York

- Collaborated and designed a website with the use of PHP, HTML, and CSS- Designed and presented a poster for the "New Worlds" campaign at Nassau Community College- Designed "Flea and Tick Season" Ad illustrations for PetCareRx- Design and creations of mulitple illustrations, website designs, corporate identities, etc.- Use and knowledge of Abode Creative Suite

Farmingdale, Ny

- Collaborative research on the topic of “Internet of Things”- Design and implement a “Smart Garden” project to present at a NYCWiC convention- Project management for various research projects- Use of both Arduino and Raspberry Pi to create smart objects by working with the wiring, sensors, etc.

Bachelor’S Degree, Computer Programming

Activities and Societies: Women in Computing

Associate’S Degree, Commercial Arts & Digital Technology

Activities and Societies: Phi Theta Kappa