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Daniela Schmidt Email & Phone Number
Manager Governance and Control - Financial Crime Program at American Express
at
American Express
1 work email found
@americanexpress.com
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✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager Governance and Control - Financial Crime Program at American Express
Location
Frankfurt Rhine-Main Metropolitan Area, Germany
Company size
Who is Daniela Schmidt? Overview
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Quick answer
Daniela Schmidt is listed as Manager Governance and Control - Financial Crime Program at American Express at American Express, a with 79797 employees, based in Frankfurt Rhine-Main Metropolitan Area, Germany. AeroLeads shows a work email signal at americanexpress.com and a matched LinkedIn profile for Daniela Schmidt.
Daniela Schmidt previously worked as Project Analyst ICS Risk and Control at American Express and Project Analyst ICS Risk & Control at American Express. Daniela Schmidt holds People Leadership from At American Express.
Company email context
Email format at American Express
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{first}.{last}@americanexpress.com
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Profile bio
About Daniela Schmidt
Experienced Team Lead with a demonstrated history of working in the financial services industry. Skilled in Single Euro Payments Area (SEPA), Coaching, People Management, Project Management, Credit Cards and Payments. Strong information technology professional graduated from American Express.
Listed skills include Credit Cards, Payments, Management, Risk Management, and 12 others.
Current workplace
Daniela Schmidt's current company
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American Express
8 roles
Daniela Schmidt work experience
A career timeline built from the work history available for this profile.
Project Analyst Ics Risk And Control
Project Analyst Ics Risk & Control
Team Leader Icc Germany&Austria
Ongoing coaching and employee development for up to 14 CCPs in accordance with MOS, whereby each employee is given structured feedback and lessons for coaching new skills to improve the collector efficiency. Ensure the efficiency of daily work, including meeting deadlines and motivation of the team. Ongoing responsibility for full performance managementProviding creative input to wider Credit Management leadership team on staff management/engagement/succession planning etc. Full PMP execution within Profile for Success leadership modelPartner closely with ICSS, IRM, WS and CNS
Dec 2011 - Sep 2024
Secondment: Team Manager Gca Credit Germany & Austria
Secondment as Team Manager Credit Germany & AustriaEnsure operational targets are met through monitoring and prioritization of the workDrive improvement in all Credit effectiveness measures and Top Box experience in VOCM Deliver best in class QMP 6 results. Resolve high Credit/Fraud risk transactions and handle conflictive calls Attend and present Credit updates at market management meetings as requiredSupport credits audits, SOX requirements and BCP mandatesManage the Credit Operation budget for the market to within planPeople Leadership - Recruit, coach, develop, motivate and retain high performing talent at both Team Leader and Credit Specialist level to ensure effective credit and collection performance is achieved.Project Management
May 2014 - Jul 2014
Team Leader
responsible for leading a Team of 22 employeesDay to day production effectiveness to include adherence to schedule and floor motivation.Making & recommending informed lending decisions on individual customer accounts.Ongoing responsibility for full performance managementProviding strategic direction on specialized dunning techniquesProviding creative input to wider Credit Management leadership team on staff management/engagement/succession planning etc.Full PMP execution within Profile for Success leadership modelPartner closely with ICSS, IRM, WS and CNS
Nov 2008 - Jan 2012
Senior Credit Service Representative
As Senior Credit Service Representative I was responsible to support the Team Manager as a secondary "voice" on calls to collect dollars. Deliver extraordinary customer care through the handling of assist and escalation calls for an assigned team .Provide feedback and subject matter expertise that reduces preventable volume to better serve our customers. Provide insight to Team Leader on where to focus development efforts and coaching to drive extraordinary customer care.
Apr 2007 - Nov 2008
Credit Service Representative
As Credit Service Representative responsible to handle credit card accounts and ensure that they pose minimal risk to American Express. This includes making spending decisions within tight time frames and dealing with past due card accounts including inbound and outbound telephone contact with card holders, providing excellent customer service whilst following internal risk policies.
Sep 2005 - Apr 2007
Team & coworkers
Colleagues at American Express
Other employees you can reach at americanexpress.com. View company contacts for 79797 employees →
MF
Marianna Forti
Colleague at American ExpressMadrid, Community Of Madrid, Spain
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JR
Jamal R. Tullis
Colleague at American ExpressMenifee, California, United States
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DL
Derek Luis Rendell Benítez
Colleague at American ExpressCanelones, Uruguay
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KT
Kristian Tan
Colleague at American ExpressSydney, New South Wales, Australia
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AW
Abdi Warsame
Colleague at American ExpressJijiga, Somali Region, Ethiopia
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ER
Erwin Ramirez
Colleague at American ExpressBatangas, Calabarzon, Philippines
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LH
Lucas Hassan
Colleague at American ExpressLouisville, Kentucky, United States
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RD
Ruben Duana
Colleague at American ExpressMexico City, Mexico
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MV
Mohit Verma
Colleague at American ExpressNew Delhi, Delhi, India
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VV
Vishnu Vardhan Reddy K
Colleague at American ExpressUnited States
View →
Marianna Forti
Colleague at American ExpressMadrid, Community Of Madrid, Spain
View →
JR
Jamal R. Tullis
Colleague at American ExpressMenifee, California, United States
View →
DL
Derek Luis Rendell Benítez
Colleague at American ExpressCanelones, Uruguay
View →
KT
Kristian Tan
Colleague at American ExpressSydney, New South Wales, Australia
View →
AW
Abdi Warsame
Colleague at American ExpressJijiga, Somali Region, Ethiopia
View →
ER
Erwin Ramirez
Colleague at American ExpressBatangas, Calabarzon, Philippines
View →
LH
Lucas Hassan
Colleague at American ExpressLouisville, Kentucky, United States
View →
RD
Ruben Duana
Colleague at American ExpressMexico City, Mexico
View →
MV
Mohit Verma
Colleague at American ExpressNew Delhi, Delhi, India
View →
VV
Vishnu Vardhan Reddy K
Colleague at American ExpressUnited States
View →
2 education records
Daniela Schmidt education
People Leadership
At American Express
Fp Hotel Management, Fully Qualified Graduate In Hotel Management
Quality Hotel Cologne Airport
FAQ
Frequently asked questions about Daniela Schmidt
Quick answers generated from the profile data available on this page.
What company does Daniela Schmidt work for?
Daniela Schmidt works for American Express.
What is Daniela Schmidt's role at American Express?
Daniela Schmidt is listed as Manager Governance and Control - Financial Crime Program at American Express at American Express.
What is Daniela Schmidt's email address?
AeroLeads has found 1 work email signal at @americanexpress.com for Daniela Schmidt at American Express.
Where is Daniela Schmidt based?
Daniela Schmidt is based in Frankfurt Rhine-Main Metropolitan Area, Germany while working with American Express.
What companies has Daniela Schmidt worked for?
Daniela Schmidt has worked for American Express.
Who are Daniela Schmidt's colleagues at American Express?
Daniela Schmidt's colleagues at American Express include Marianna Forti, Jamal R. Tullis, Derek Luis Rendell Benítez, Kristian Tan, and Abdi Warsame.
How can I contact Daniela Schmidt?
You can use AeroLeads to view verified contact signals for Daniela Schmidt at American Express, including work email, phone, and LinkedIn data when available.
What schools did Daniela Schmidt attend?
Daniela Schmidt holds People Leadership from At American Express.
What skills is Daniela Schmidt known for?
Daniela Schmidt is listed with skills including Credit Cards, Payments, Management, Risk Management, Credit, People Management, People Development, and Sepa.
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