Daniela Spörl is a Founder at OUI LOVE EARTH. Colleagues describe her as "I had the pleasure of working with Daniela as a client, and I can't speak highly enough of her exceptional service. Daniela consistently found solutions to every challenge we faced, demonstrating remarkable organizational skills. Her warm personality and infectious smile made every interaction a delight. Daniela’s dedication and positive attitude were the driving force behind our project, and her presence will be greatly missed. I fully recommend her for any project she chooses to… Show more" and "It was a pleasure working with Daniela. She is a very result driven, highly customer oriented and hard working person. I remember during a migration, where our customers faced severe problems, that she and the entire team had been working (close to) night and day to provide our customers with the data needed to run their business. Customers first is her credo and cultivating friendships is her mantra. All the best for your future. TOM"
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FounderOui Love EarthManacor, Ib, Es -
Senior Customer Success Manager Teamlead Cee & Global Strategic Key AccountsSensormatic Nov 2022 - Aug 2024Teamlead for the CSM Team Central and Eastern Europe and for the Team Global Strategic Key Accounts. Identified team needs and provided support to guide them toward continuous improvement, including the development and implementation of customized engagement plans.Collaborated on and executed business strategies. Conducted weekly meetings with each team, monthly one-on-ones, and quarterly performance reviews. Served as the escalation point for team members.Facilitated recurring meetings with leadership from other departments to discuss CSM performance, business strategies, and the solutions roadmap.Presented our services and solutions to enterprise customers, aligning on priorities and goals to deliver customized statements of work that outlined milestones, timelines, and deliverables.Engaged in sales activities at various trade fairs. -
Customer Success Manager Global Strategic Key AccountsSensormatic Nov 2019 - Nov 2022Berlin Und Umgebung, DeutschlandFocus on retention & expansion of my Global Strategic Key accounts. Conducted recurring Quarterly Business Reviews (QBRs) with customer headquarters.Successfully ran several pilot projects that led to global rollouts, including Decathlon, Läderach, and Philip Morris, and presented ROI analyses upon completion.Coordinated and ensured an optimal onboarding experience for clients. Delivered quarterly customized reports with insights on trends and recommendations. Raised customer awareness of all new services and solutions.Engaged in sales activities and various trade fairs.Served as Subject Matter Expert (SME) for EMEA pilot projects from 2019 to 2024. -
Customer Success Manager CeeSensormatic Nov 2017 - Nov 2019Responsible for accounts in Central and Eastern Europe. Focused on client retention and revenue growth through data analysis and reporting activities.Served as a trainer for the reporting platform and executed webinars. Managed customer onboarding and acted as an escalation point for issues.Conducted recurring Quarterly Business Reviews (QBRs) with customer headquarters. -
Credit Control EmeaSensormatic Jul 2016 - Nov 2017Focused on timely payments of outstanding invoices. Addressed and resolved issues related to invoicing. Conducted recurring meetings and provided weekly and monthly updates and reports to the finance team -
Ceo'S AssistantF.U.R. Wickeltechnologie Gmbh Aug 2008 - Nov 2015F.U.R. Wickeltechnologie GmbH, manufacturer of winding and taping machines, Manager's Assistant Conducting market research and contacting potential customers.Nurturing customer relationships and providing quotations in English, German, and Spanish. Managing time scheduling and controlling deadlines. Preparing for trade fairs, participating in events, and overseeing post-fair activities. -
Return To HometownTino Knobel Immobilien Dec 2004 - May 2007Berlin, DeutschlandStarted working at my cousin’s company, Tino Knobel Immobilien, in the real estate sector.Handled correspondence related to sales and rentals, conducted data analysis of locations, maintained the database, and participated in meetings
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Coordinator Emergency Response Call Centers 112112 Emergency Coordination Center Jun 1998 - Dec 2004SpainOver these years the service of Emergency Response Call Centers 112 were implemented in Valencia, Murcia, Castilla and León and Balearic Islands. Developed and supervised training programs, ensuring effective execution. Coordinated operational activities, including shift scheduling and escalations (staffing, technical, and operational issues). Conducted meetings with representatives from the Police and Fire Departments to define operational Process Tasks and Procedures (PTPs) based on communicated emergency incidents.Prepared reports for the Director of the Center and conducted meetings with supervisors. Analysed weekly statistics provided by supervisors and evaluated results from recurring quality assessments.
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Senior Operations Project ManagerEmergency Call Center 112 Of Navarra 2000 - 2001Responsible for the implementation of a new operational application (Positron, Montreal) for Emergency Call Center 112 of Navarra (fire department). Evaluation of the platform, elaborate manuals for Operators and Supervisors. Onboarding and training.
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Supervisor Emergency Response CallEmergency Response Call Center 112 Of The Balearic Islands 1997 - 1998
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Multilingual Operator Emergency Response CallEmergency Response Call Center 112 Of The Balearic Islands 1996 - 1997
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Store ManagerLe Pirat Mar 1989 - Nov 1994Palma Und Umgebung, SpanienBoutique Le Pirat on Mallorca, store manager in Cala d'Or and Porto Portals
Daniela Spörl Education Details
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Didactica Berufsfachschule Wirtschaft Und VerwaltungGpa 3.7 -
A.P.C.O Association Of Public Safety Communications Officials-International IncPublic Safety
Frequently Asked Questions about Daniela Spörl
What company does Daniela Spörl work for?
Daniela Spörl works for Oui Love Earth
What is Daniela Spörl's role at the current company?
Daniela Spörl's current role is Founder.
What schools did Daniela Spörl attend?
Daniela Spörl attended Didactica Berufsfachschule Wirtschaft Und Verwaltung, A.p.c.o Association Of Public Safety Communications Officials-International Inc.
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