Daniela Stancu Email & Phone Number

Bucharest, Romania

Bucureşti, România

Contacting new and existing customers to sell Microchip productsUnderstanding customers businesses and products to be able to offer complementing solutions.Dealing with phone, chat and e-mail requests for website guidance, customer order support and change requests to customer orders.Carry out returns and other questions that may arise from customers ordering via Microchip's website.Generally assist customers as necessary to maintain and win new business for the Company.Act as a liaison between customers and the factory and the European sales teams.

Bucureşti, România

Creating opportunities and quotes for better pricing for customers. Renewing Software and Hardware contracts for global clients.

Bucureşti, România

Managing accounts for global and local customers, creating contracts and invoice logging. Making sure that they have enough credit lines for placing new orders and that they are informed about the correct pricing.

Bucureşti, România

Managing and processing orders for new and existing customers, making sure that the orders are going in the systems correctly.Assisting customers on outbound or inbound calls regarding orders, order status and validation of any information. Also managingorders that doesn't follow the correct flow of the systems, assisting customers with delicate issues, replacing faulty orders forcustomers.Strict policy and customer service quality . monthly evaluation based on adherence to KPI and metrics.Part of the Sprint Network project (one of the US biggest telecommunication networks alongside Verizon , AT&T , T-Mobile).