Daniela Vargas Email & Phone Number

New York, Ny, Us

Queens, New York, United States

Delivering customer support, addressing and resolving issues promptly while ensuring a seamless experience for drivers.Facilitated driver sign-ups and proactively communicate the value proposition of driving with Uber, supporting new and existing drivers in onboarding.Engaged with active drivers, offering guidance and resources to help them maximize success on the platform.Collaborated with management to improve and streamline support processes for efficiency and effectiveness.Assisted with local events and promotional initiatives, enhancing community engagement and brand awareness.Diagnosed and resolved technical issues, troubleshooting customer concerns with accuracy and professionalism.Communicated with internal teams and various stakeholders to provide updates and feedback on customer experiences.Acted as a SME, providing real time feedback on processes, policies, and resolving edge cases.Managed floor escalations and complex cases, ensuring quick resolution and maintaining a high level of service on the floor.Consistently met and exceeded monthly and quarterly performance metrics, earning global recognition with two awards for exceptional performance.

Valley Stream, New York, United States

Partnered with the store management team to ensure smooth store operations, maximize conversion, support commercial activities (Moves, Sales, Events), and maintain excellent customer service within allocated sales budgets.Delivered Customer Service standards through active coaching and leading by example.Executed store routines, including opening and closing procedures.Oversaw truck processing and ensure accurate execution to meet expected goals.Proactively minimized loss and ensured compliance with safety and security protocols.Identified opportunities to enhance customer satisfaction and drive sales, implementing change to achieve results.

Massapequa, New York, United States

Brings all areas up to standard.Discusses problem areas with ManagerConducts merchandise inventory during and after shift, if applicable.Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.Notifies Manager of any Guest that is perceived to be unhappy.Assists other Team Members as needed or as business dictatesDrives table turn timing by scouting open tables, bussing and cleaning tables as necessary.Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.Manages wait times and communicates information as needed to Guests, Team Members, and Managers.Greets and assists Guests efficiently and with a smile while processing transactions.Is responsible for the reconciliation of any monies from their banks.Completes “To Go” order transactions for Guests and ensures accuracy.

Massapequa, New York, United States

Uphold company standards for merchandise presentation of the best brands in sporting goods.Promote company programs (warranty sales, loyalty program, seasonal promotions, etc.)Create an inclusive store environment where everyone (associates & customers) feels welcome, safe, and is treated with respect.Helping out ASM with floor moves and inventory.Cashier when needed.

Massapequa, New York, United States

Responsible for driving sales results by analyzing business goals and providing customer service.They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes.Leveraging floorset updates, styling recommendations and providing product knowledge.Managing store presentation and sales floor supervision.Store & Stockroom Operations.Overseeing Schedules.