Daniela Vargas Email & Phone Number

South San Francisco, Ca, Us

United States

San Diego Metropolitan Area

● Provided excellent customer service by suggesting food and beverages pairings, explaining the chef’sspecialties and answering food preparation questions to ensure all customers were well taken care of● Quickly learned to utilize a new POS system to relay food and drink orders to bar and kitchen● Solely managed the restaurant, took on various responsibilities such as opening the restaurant, serving alltables, running food, bussing tables and executing the best time to close the kitchen without affecting profits● Managed customer complaints by using problem solving skills to quickly resolve customer issue

● Worked in a high-paced environment and served tables ranging from two to thirty guests● Communicated any food allergies and special dietary needs and special requests from guests with kitchen staff● Worked as an excellent team member by collaborating with bar and kitchen staff to run food/drinks to guests● Served non-english speaking customers using spanish and portuguese language skills

New York, United States

Supported a busy family of two working parents with three young children by performing various childcareresponsibilities and providing a high-quality physical and emotional care● Coordinated various activities, resolved problematic issues, and assisted kids in their daily routine

Colombia

Provided quality customer service within the hospitality industry in English and Spanish on monitored calls● Managed high-volume customer support calls, efficiently resolving inquiries and complaints● Assessed client needs by recruiting potential candidates to their company and meeting weekly goals● Maintained relationships with candidates by answering any inquiries and following up via emails/calls● Performed fraud checks for clients to ensure job applicants comply to client regulations by verifying thelegitimacy of job applications and using a database to ensure applicants were not flagged for noncompliance

Colombia

● Assisted in numerous job positions including check-in services, boarding passengers and managingoverbooking of flights through Avianca’s internal database● Processed passengers at the boarding gate by scanning boarding passes and checking IDs● Handled passenger complaints by quickly and effectively resolving their issues