DPD - ROI, NIDunnes Stores - ROI, NI, UK, ROW-Fast-paced, High volume enviroment under limited supervision. Use of judgement to interpret internal policy guidelines as well as subsequent findings to encourage customer loyalty, trust, revenue,growth and retention.Management of essential relationships to bring the companys strategic vision and culture to life by shaping the customer experience.Providing aid and training for trainees.

Processing complex financial transactions with 98% accuracy, reducing fraud and waste by enforcing internal regulatory compliance, executing identity verification, data entry and transcription, along with serving as the face of the company for local and international targets.Continously adapting to the evolving market and sustainability oriented practices.

Calendar and records management such as arrivals, departures, registration, input of reservations, data migration and categorization of services following deadlines.Assessing guest needs and providing timely soloutions and awnsers via telephone and in-person while monitoring and submitting daily income and trend reports.