Daniela Voltan

Daniela Voltan Email and Phone Number

Account and Project Management | Customer Success Manager and Advocate | Helping companies find their stride @ Kenect
lehi, utah, united states
Daniela Voltan's Location
San Diego, California, United States, United States
Daniela Voltan's Contact Details

Daniela Voltan work email

Daniela Voltan personal email

n/a
About Daniela Voltan

Results-driven professional with 9+ years of experience in the tech and business consultancy industries. Adept at client management, problem-solving, and process improvement. Seeking to leverage my expertise in customer support and project management.

Daniela Voltan's Current Company Details
Kenect

Kenect

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Account and Project Management | Customer Success Manager and Advocate | Helping companies find their stride
lehi, utah, united states
Website:
kenect.com
Employees:
78
Daniela Voltan Work Experience Details
  • Kenect
    Client Management Specialist Senior
    Kenect Apr 2024 - Present
    San Diego, California, United States
    Provided exceptional customer support, ensuring timely, personalized, and efficient service.Handled escalated customer inquiries, routed them to appropriate agents, and resolved complex issues.Developed and implemented strategic account plans, maximizing client satisfaction and retention.Contributed to process improvement projects to enhance customer experience.
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  • Kenect
    Senior Response Specialist
    Kenect Jul 2017 - Mar 2024
    San Diego, California, United States
    Managed over 500 weekly social media reviews, ensuring prompt and satisfactory responses.Developed internal and external knowledge base articles and canned responses to common inquiries.Implemented a proactive risk mitigation strategy, addressing issues swiftly and maintaining client trust.
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  • Evalueserve
    Business Analyst/Finalizer
    Evalueserve Jan 2015 - May 2017
    Chile
    Coordinated teams and facilitated communication to ensure on-time project completion and client satisfaction.Analyzed customer feedback, identified patterns in issues, and escalated appropriately.Trained team members to improve collaboration and knowledge alignment.
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  • Charlie Brown Preschool
    English Teacher
    Charlie Brown Preschool Mar 2014 - Dec 2014
    Santiago, Santiago Metropolitan Region, Chile
    - Taught English as a second language to three different preschool levels, ages 2-5.- Created and implemented weekly age and curriculum specific lesson plans.- Engaged with Parents and Guardians on kids developmental needs and coordinated action plans.
  • Coronado Unified School District
    Childcare Worker
    Coronado Unified School District Sep 2012 - Feb 2014
    San Diego, California, United States
    - Planned and led activities in an after school care program at Village Elementary School for children ages 5-12- Ran activities such as art, physical education, gross and fine motor skill development, and cooperative play- Supervised during outdoor play, helped with homework, and communicated effectively with parents and staff
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  • City Of Coronado
    Recreation Assistant
    City Of Coronado May 2012 - Feb 2014
    San Diego, California, United States
    - Assisted in providing various enrichment programs for children ages 2-12 and led activities including cooking, art, and sports with a general focus on social and physical development- As part of the inclusion program, worked as a one-on-one aid for children with special needs and helped them interact with peers while providing the least restrictive environment for their enjoyment and learning
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Daniela Voltan Skills

Microsoft Word Strategic Planning Microsoft Powerpoint Microsoft Excel Powerpoint Copy Editing Quality Control Spanish Editing Market Research Translation Social Media Marketing Community Management

Daniela Voltan Education Details

Frequently Asked Questions about Daniela Voltan

What company does Daniela Voltan work for?

Daniela Voltan works for Kenect

What is Daniela Voltan's role at the current company?

Daniela Voltan's current role is Account and Project Management | Customer Success Manager and Advocate | Helping companies find their stride.

What is Daniela Voltan's email address?

Daniela Voltan's email address is da****@****mic.com

What schools did Daniela Voltan attend?

Daniela Voltan attended San Diego State University-California State University.

What skills is Daniela Voltan known for?

Daniela Voltan has skills like Microsoft Word, Strategic Planning, Microsoft Powerpoint, Microsoft Excel, Powerpoint, Copy Editing, Quality Control, Spanish, Editing, Market Research, Translation, Social Media Marketing.

Who are Daniela Voltan's colleagues?

Daniela Voltan's colleagues are Gabrielle Baker, Sean Gove, Trevor Allred, Tristan May, Joseph M., Sam Stanton-Reid, Jen Barnett.

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