Program Coordinator
CurrentTransition from previous Program Project Assistant position to permanent position of Program Coordinator, continuing to support the Director of Care Management and a department that has grown to 60 professional medical staff at St. Peter Hospital, as well as expanded to the Providence Centralia facility, supporting an additional 15 staff. Responsibilities include daily Outlook calendar maintenance for the department and Director, data entry, database maintenance, quality assurance, meeting scheduling coordination, travel arrangements, point person for review and formatting of outside communications from the Director, monthly gathering of statistical data and reporting to a Committee of Executive and Senior Management that I support, processing expense reports utilizing Concur software, processing of invoices, meeting minutes, development and distribution of a complex daily schedule to staff ensuring shift coverage, maintaining a high level of confidentiality in compliance with HIPAA, processing department leave requests, routing insurance compliance requests, processing of insurance approvals and denials for both facilities, submission and monitoring of various work and technical tickets for the department, department webpage maintenance using SharePoint, management of the Last Resort Charity program for patients discharging from the hospital, including applying for grants annually. Extensive daily use of Microsoft Outlook, Word, Excel, PowerPoint and Adobe Acrobat Professional.Accomplishments in this role include: Development and implementation of a Last Resort Charity program for patients at St Peter Hospital (expanding soon to Centralia) in support of the Providence Mission. Development of a Balanced Scorecard & Dashboard surrounding Utilization Review data, updated and presented monthly to hospital Executives for the Southwest Region.
