Daniela Worley Email & Phone Number

Chicago, Il, Us

➢ Supporting various Criteo teams, including Product Marketing, Corporate Marketing, and Field Marketing➢ Supervising the team of external localization service providers➢ Setting and managing project timelines, estimating/reconciling costs, project administration, project tracking, status reporting, and handling internal validation for German➢ Maintaining strong relationships with suppliers and serving as a central repository for feedback about supplier performance➢ Establishing… Show more ➢ Supporting various Criteo teams, including Product Marketing, Corporate Marketing, and Field Marketing➢ Supervising the team of external localization service providers➢ Setting and managing project timelines, estimating/reconciling costs, project administration, project tracking, status reporting, and handling internal validation for German➢ Maintaining strong relationships with suppliers and serving as a central repository for feedback about supplier performance➢ Establishing brand new localization work flows➢ Managing 240+ support center articles Show less

New York, New York, United States

➢ Nationwide travel to implement company solutions and coordinate processes➢ Extensive scheduling of travel arrangements and meetings between director, managers, implementation team, and clients ➢ Manage the constant flow of information and proactively coordinate the work hours of the implementation team ➢ Liaison between director/management and client

Remote

➢ Serviced tens of thousands of calls for over 30,000 satisfied clients➢ Experienced in a variety of subject fields such as legal, medical, financial, insurance, aviation, tourism & travel, education, etc.➢ Obtained year-long customer service experience in a corporate environment ➢ Five “Exceeding Expectations” ratings from the SLS (Senior Language Specialist) team

Columbus, Georgia, United States

➢ Maintained files and provided project support➢ Answered and managed high call volumes➢ Worked and interacted effectively with both executives and artists ➢ Planned and coordinated special industry events such as Scentsational and Fit for the Cure➢ Highest IPT (2.6) in the department ➢ Average sales of $851 per shift ➢ Started in fragrances, got promoted to Estée Lauder for exceeding all sales goals ➢ Most store-credit-card applications in the department for four… Show more ➢ Maintained files and provided project support➢ Answered and managed high call volumes➢ Worked and interacted effectively with both executives and artists ➢ Planned and coordinated special industry events such as Scentsational and Fit for the Cure➢ Highest IPT (2.6) in the department ➢ Average sales of $851 per shift ➢ Started in fragrances, got promoted to Estée Lauder for exceeding all sales goals ➢ Most store-credit-card applications in the department for four months in a row Show less

Master Of Arts - Ma, Language Interpretation And Translation, Gpa 3.88 On A 4.0 Scale

Bachelor Of Arts - Ba, English, Gpa 3.81 On A 4.0 Scale

Obtained specific knowledge and understanding of theater history and literature.

English (Specialization In Drama), Japanese

Gained an understanding of the methodologies behind traditional and new modes of performance in European and Asian theater.

Japanese Studies