Daniela Arévalo R.

Daniela Arévalo R. Email and Phone Number

Marketing Manager II, CRM Retention at Chegg Inc. @ Chegg Inc.
Daniela Arévalo R.'s Location
New York, New York, United States, United States
Daniela Arévalo R.'s Contact Details

Daniela Arévalo R. work email

Daniela Arévalo R. personal email

n/a
About Daniela Arévalo R.

Analytical and strategic leader with experience overseeing omnichannel lifecycle campaigns that grow customer engagement, retention, and lifetime value • Strong ability to analyze data, execute critical thinking, and deliver results in fast-paced work environments • A data-driven individual who has successfully planned, executed, and optimized multi-channel campaigns focused on brand building and business growth.

Daniela Arévalo R.'s Current Company Details
Chegg Inc.

Chegg Inc.

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Marketing Manager II, CRM Retention at Chegg Inc.
Daniela Arévalo R. Work Experience Details
  • Chegg Inc.
    Crm Marketing Manager Ii
    Chegg Inc. Jan 2023 - Present
    Santa Clara, Ca, Us
  • Ww
    Global Engagement Marketing Manager
    Ww Mar 2022 - Jan 2023
    New York, Ny, Us
    Identified key opportunities in the member journey to improve product adoption and retention(Lifecycle and Product Marketing):- End-to-end strategy and execution of Push, SMS, Email, and In-App programs that had a statistically significant impact on the business (LTV).- Improved new-member engagement for key retention metrics through personalized onboarding flows across multiple channels and international markets.- Mitigated cancellations with personalized offers based on cancel reason, predictive models, and multivariate tests.- Leveraged customer data and dynamic content to successfully orchestrate the launch of the first member-exclusive newsletter (MediaPost EIS Award Finalist). - Key player in fostering effective collaboration among Marketing, Product, Operations, Analytics, and Engineering teams. Focused on streamlining processes and enhancing reporting capabilities to facilitate operations and promote synergy across teams.
  • Ww
    Manager, Crm Marketing
    Ww Feb 2021 - Mar 2022
    New York, Ny, Us
  • Ww
    Associate Manager, Crm Marketing
    Ww Jan 2019 - Jan 2021
    New York, Ny, Us
  • Dimassimo Goldstein
    Crm Marketing Manager
    Dimassimo Goldstein Sep 2017 - Dec 2018
    New York, Ny, Us
    Implementation and management of CRM marketing programs focused on leveraging the agency’s lead generation and conversion efforts:- Strategy and execution of data-driven campaigns on email, social and other digital channels delivered appropriately according to the customer’s journey.- Introduction of dynamic segmentation and real-time triggers.- Monitoring and continuous testing focused on improvement by optimizing existing emails/automations/paid campaigns.- CRM/ESP management, evaluation, data hygiene, integration and migration.- Monitoring CRM and campaign reports to identify new behaviors and trends with active prospects.- Executing public relations campaigns for exposure and brand positioning.
  • The Plum Tree Group
    Digital Marketing Strategist
    The Plum Tree Group Jan 2016 - Aug 2017
    Chicago, Il, Us
    Successful translation of clients’ goals through customized and data-driven campaigns focused on brand building and business growth:- Work with clients to plan content calendars and their corresponding email and paid social media campaigns. - Strategy and execution of workflows, advanced segmentation, drip campaigns, and A/B tests to optimize entire email programs across multiple ESPs.- Competitive research and testing for clients based on emerging industry trends and techniques.- Excellent client communication, project management and ability to manage multiple projects.- Experience in website optimization, CRM, Email, Social, SEO, SEM, Content, and Inbound Marketing.
  • Commerceblend
    Marketing Specialist
    Commerceblend Jan 2016 - Jun 2016
    Chicago, Us
    B2B Online Community: Came into the project on ground level and helped increase membership growth through a series of lead generation and retention initiatives. Focus on Inbound Marketing.
  • Public, New York City
    Public Relations Intern
    Public, New York City Oct 2014 - Mar 2015
    New York, Ny, Us
    Assisted in the execution of strategic marketing initiatives to gain media exposure from print and digital sources. Tasks included: Sponsor collaborations and media research, event planning, community management and assistance in the creation of editorial pitches, press books and releases.

Daniela Arévalo R. Skills

Public Relations Strategic Communications Marketing Inbound Marketing Social Media Spanish Social Media Marketing English Community Management Email Marketing Journalism Media Relations Event Planning Brand Management Marketing Communications Seo Online Marketing Internal Marketing Project Management Customer Service Marketing Strategy Leadership Management Microsoft Office Customer Relationship Management

Daniela Arévalo R. Education Details

  • Universidad De La Sabana
    Universidad De La Sabana
    Communications And Journalism

Frequently Asked Questions about Daniela Arévalo R.

What company does Daniela Arévalo R. work for?

Daniela Arévalo R. works for Chegg Inc.

What is Daniela Arévalo R.'s role at the current company?

Daniela Arévalo R.'s current role is Marketing Manager II, CRM Retention at Chegg Inc..

What is Daniela Arévalo R.'s email address?

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What is Daniela Arévalo R.'s direct phone number?

Daniela Arévalo R.'s direct phone number is +151629*****

What schools did Daniela Arévalo R. attend?

Daniela Arévalo R. attended Universidad De La Sabana.

What skills is Daniela Arévalo R. known for?

Daniela Arévalo R. has skills like Public Relations, Strategic Communications, Marketing, Inbound Marketing, Social Media, Spanish, Social Media Marketing, English, Community Management, Email Marketing, Journalism, Media Relations.

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