Daniela Bermudez Vergara Email & Phone Number

Brisbane, Queensland, Australia

* Successfully managed and delivered food and beverage orders to customers in afast-paced restaurant environment.* Provided exceptional customer service by ensuring prompt and accurate servicedelivery, addressing customer inquiries, and resolving any issues or concerns.* Assisted in organizing the restaurant for events, including setting up tables, decorations, and ensuring a smooth flow of operations.* Achieved recognition for outstanding performance by winning a beverage running competition, running a record-breaking 440 dockets in a single day.

Brisbane, Queensland, Australia

* Provided exceptional customer service as a waitress during private events, including weddings and private functions at horse racing events.* Took customer orders promptly and accurately, ensuring a high level of customer satisfaction.* Delivered food and beverages to guests in a professional and efficient manner.* Assisted in setting up and organizing event spaces, ensuring a pleasant atmosphere for guests.* Maintained a clean and organized work area, adhering to food safety and hygiene standards.* Demonstrated excellent communication and interpersonal skills in dealing with guests and addressing any inquiries or concerns.

Brisbane, Queensland, Australia

* Provided excellent customer service as a waitress, ensuring a positive dining experience for guests.* Greeted customers, took food and beverage orders accurately, and conveyed special requests to the kitchen staff.* Maintained a clean and organized section, including setting up tables and replenishing supplies.* Delivered orders promptly and accurately, ensuring customer satisfaction.* Anticipated the needs of guests, offering menu recommendations and addressing any inquiries or concerns.* Collaborated with the restaurant team to ensure smooth operations and efficient service.* Handled payments, including cash and credit card transactions, accurately and efficiently.

Cali, Valle Del Cauca, Colombia

* Managed, supervised, and controlled the inventory of raw materials and finished products.* Selected suppliers and negotiated with them.* Developed and executed plans, budgets, and control systems, such asfinancial control of the company and payments to suppliers, contractors, and staff.* Executed financial control of costs and expenses.* Established and standardized the production process.* Managed corrective actions and improvements in production processes and restaurant operations.* Coordinated the process of storing raw materials and finished products.* I developed a financing project called Activatur in collaboration with the Valle del Cauca Government, where we obtained funding for advertising campaigns and received assistance for kitchen machinery capital.

Cali, Valle Del Cauca, Colombia

* Managed, supervised, and controlled the inventory of finished products.* Designed business strategies.* Executed financial control of costs and expenses.* Managed the customer service area.* I was part of the company's establishment.

Cali, Valle Del Cauca, Colombia

* Ensured the reliability of validations in the dispatch of finished products.* Managed and validated indicators for internal personnel.* Prepared and analyzed productivity reports by position.* Generated, analyzed, and submitted reports to the client regarding dailyand monthly operations.* Designed an incentive plan to increase productivity and positioned the productivity enhancement project in the distribution center, resulting in a 30% improvement in productivity.