-Manage and send product quotations to clients, as well as handle both national and international purchase orders.-Oversee the accurate entry and end-to-end tracking of imports and exports, ensuring smooth transit from origin to distribution center.-Maintain direct communication with international suppliers, logistics teams, customs officials, and other key stakeholders throughout the import-export process.-Supervise stock levels, warehouse organization, and logistics coordination, facilitating cargo dispatches across Chile.-Generate weekly and monthly reports on import status, invoicing, and accounts receivable.-Ensure effective communication with clients and internal teams, proactively resolving issues related to factory operations, customer needs, or customs requirements.-Responsible for managing accounts receivable, petty cash, and personnel-related financial accounts

-Delivery of performance and TRM Cycles: Provide comprehensive support to the CoE and Senior Leadership Team at DRBU, both at regional and global levels for the Americas and Africa. Assist the CoE and end markets in all Learning and Development activities, ensuring alignment with organizational goals. Support the creation and maintenance of up-to-date training events and ensure relevant training program information is accessible to users. Maintain the accuracy, integrity, and completeness of core talent data, and regularly update talent cards for all employees.-Cross-functional activities in Recruitment (Costa Rica): Manage recruitment for non-managerial positions, including job postings, briefing calls, defining sourcing strategies, conducting phone screenings, overseeing assessment centers, performing background checks, and extending job offers.-Special Analyst for Reynolds USA: Provide specialized support via Cherwell system tickets related to Learning and Development, performance, and talent management. Collaborate across functions with the HRBP team to support various activities, including managing life insurance for GBS employees, coordinating work-life balance events, and handling administrative tasks at the GBS site.

Provided comprehensive support across the Finance, Human Resources, and Planning Hub functions, facilitating Assessment Centers and managing the end-to-end onboarding process for new hires. Oversaw the complete lifecycle of new joiners, internal moves, and employee exits.Acted as the primary point of contact for expatriates and localized employees (L2L), ensuring a smooth transition and addressing all queries and needs.Coordinated and executed employee events, including job fairs, ensuring successful organization and engagement.Managed job requisitions, overtime approvals, and payroll payments for outsourced employees, ensuring timely and accurate processing.Oversaw employee movements, promotions, cost center changes, and reporting line updates, ensuring proper documentation and alignment with company policies.Handled procurement activities, including the creation of purchase orders, invoice reception, vendor creation in SAP, and billing management. Delivered high-quality customer service to stakeholders in Costa Rica and internationally.Led motivational campaigns, including communication programs, awards, and follow-ups, to boost employee engagement.

Managed a portfolio of over 500 fully customized client accounts, coordinating payment schedules, negotiating payment arrangements, and preventing payment incidents.Processed settlements and prepared monthly account statements for all clients, ensuring accuracy and timeliness.Sent money receipts and handled invoices, as well as legal documents such as contracts, promissory notes, and bills of exchange.Maintained communication with suppliers, including SERVICOOP, to resolve any issues and ensure smooth transactions.Performed administrative assistant duties, supporting the Sales Manager with specific requests.Generated daily reports on client portfolios and implemented internal controls to monitor stationery deliveries from vendors.Managed building maintenance payments and ensured timely execution of related administrative tasks.

Managed the company's external customer service, handling inquiries via telephone and email, providing clients with daily and monthly updates on account status.Delivered internal customer service to real estate sales teams, providing weekly updates on client portfolios and supporting sales documentation processes.Processed daily documentation related to sales, royalties, and invoices, ensuring timely and accurate record-keeping.Received and processed new sales documentation, coordinating administrative tasks related to these transactions.Coordinated the delivery of documents across the country, ensuring efficient logistics and timely distribution.Created and maintained various databases to support internal processes and client management.Performed receptionist duties for three entities: Bolcomer, Bolsa de Comercio, Constructora Araica S.A., and Transcomer Puesto de Bolsa de Comercio, ensuring smooth operations and effective communication.