Daniela Campos Email & Phone Number

Denkendorf, Baden-Wurtemberg, Alemania

Real Garant Versicherung AG, part of the Zurich Insurance Group, builds on 35 years of experience and is today one of the leading specialists for customer loyalty in the automotive sector. Overall, Real Garant is present in 32 European Countries and It has been a long-standing partner of well-known car and bike manufacturers, importers and car dealers of all brands.As a European Key Account Manager I am responsible for consultancy, support and partnerships development for the distribution of warranties and insurances products within the automotive industry such as, but not limited to, Automotive OEMs, Captive Financial Services, Banks, Leasing Companies, Long Term Rental companies and B2C online companies within the European market.

Stuttgart, Baden-Württemberg, Germany

Relocated to Germany and immersed myself in freelance consultancy for SMEs in Chile, focusing on value proposition, revenue growth, and pricing strategies.

Chile

ALD Automotive is a leading global sustainable mobility player providing full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to a client base of large corporates, SMEs, professionals and private individuals.As the Commercial Director I was responsible for the development and implementation of the commercial strategy for the subsidiary in Chile, including product and sales development, continuously monitoring of the sales team performance, tender participations and direct relationship with local and regional clients.During my stay at ALD I started the implementation of the Company's electromobility strategy and also developed the Customer Experience department and implemented initiatives resulting in an improvement of over 30 points in the NPS score.

Santiago, Chile

BNP Paribas Cardif is the international insurance company of the leading French banking group BNP Paribas. They are the world leading insurer for credit protection and using its unique partnership model (B2B2C) their mission is to make insurance more accessible for everyone.As Head of Key Accounts, I was responsible of the commercial and contractual relationship of one of the most important insurance distribution partners for the company, overseeing the end-to-end business strategy implementation, including product design, marketing, customer experience and continuous monitoring of the main KPIs of the partnership.The role demanded working with the different areas of the company (marketing, operations, pricing, customer service and top management) to assure the success of the partnership and increase the loyalty of our partners and satisfaction of its customers.

Santiago, Chile

• Managed the commercial and day to day relationship with one of the company's most important partner, actively contributing to the implementation of the business strategy.• Monitored key business indicators such as sales, revenue, and profitability, implementing necessary actions to achieve budget targets.• Identified and capitalized on new business opportunities and processes improvements to drive value for the company and its customers.• Member of the BNP Group "Leaders for Tomorrow" program, recognizing leadership skills and the ability to drive positive change within the organization.

Santiago, Chile

• Led the end-to-end implementation of new products coordinating the different areas of the company involved in the process (Marketing, Sales, Pricing and Operations)• Drove improvements in the customer journey enhancing overall satisfaction on our products.

Santiago, Chile

• Managed the relationship with LATAM’s most important North American partner to assure the proper functioning of the partnership.• Negotiation and implementation of agreements between American Airlines and the subsidiaries TAM and LAN Colombia after the LAN/TAM merger.

Santiago, Chile

Led the agenda and relation with the North American partners (7 in total) and implemented initiatives that improved our daily integration with them.

Santiago, Chile

Controlled the KPIs of the business unit and led a project to create an improved database that allowed the company to monitor the performance of corporate accounts.

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Member of the women’s soccer team (2005-2008), Community Chief at social charity activities (2005) Assistant.

Student Exchange Programme, Business School

Activities and Societies: Member of the women’s soccer and volleyball teamOne semester studying business courses abroad

Primary And Secondary Education, International Baccalaureate

Activities and Societies: Volleyball Team's Captain Member of the hockey and athletics team.British School IGCSE and Iternational.