Daniela Cardová Email & Phone Number

Praha - Metropolitní Oblast

Understanding of the customer request, analyzing the existing environment and available technologies.Transformation of business requirements to a suitable technology solution.Creation of overall solution vision and preparation of development estimates.Design and description of the suitable solution to be understandable for the Development and Testing team.Continuous work on the expansion of customers' technologies coming from particular business goals.Presales analyses for new solutions.Involved solutions: Digital Experience Platforms (DXP), Content management system (CMS), Headless CMS

Hlavní Město Praha

Understanding the assignment of a complex customer´s request and providing a solution that meets the requirements for the function, will be understandable, effective, feasible, and will be possible to expand it later.In compliance with all necessary requirements as financial, time, scope, and resource constraints based on the proper understanding of customer expectations for the end product.Main responsibilities consist in the following activities:- Gain all necessary and relevant information- Identify solutions to customer pain points and based on it deliver complex solutions- Set up the solution to work properly - internally and externally- Hand over the solution to the implementation/project team for further processing- Work with Internal teams to receive feedback on issues with current products and get input around new products and updates- Build relationshipsInvolved solutions: ICT hardware, software and license distribution, Field Services, Global Logistics, Maintenance and support, Employee sourcing

Hlavní Město Praha, Česká Republika

Management of complex projects within the Advanced Services team.Cooperation with the Sales team to architect the solution, develop and execute solution strategies for successfully close new business.Development of overall solutions including high-level design.Presentation of solutions to clients in cooperation with other specially focused teams and Territory Managers.Creation of detailed Solution design documents for all offered solutions and set up the process for the internal hand-over of the winning projects.Involved solutions: ICT hardware, software and license distribution, Field Services, Global Logistics, Maintenance and support, Employee sourcing

Hlavní Město Praha

Main contact for customers, development of the relationship with clients, and supporting growth opportunities.Managing change requests (change orders, early termination,..) and customer demands.Manage day-to-day operations and assume responsibility for all service levels to be delivered to the customer.Proactive escalation management.Providing consulting to the customer on new products and services, and analyzing delivery requirements.Manage and profitability checking, track and capture data/metrics.Cooperation with business partners, service partners, and vendors.Involved solutions: Managed Print Services

Hlavní Město Praha, Česká Republika

Process control:Analysis of processes in the organization to identify deficiencies, subsequent optimization of processes and setting proper functioning.Creation and process of plans for corrective and preventive measures to ensure correct operation. Financial Control:Ensuring the right process for timely, correct, and regular billing to customers.Checking of invoices, coordinate of the team responsible for the release of invoices, ensuring corrective solutions and repairs of badly issued invoices.

Hlavní Město Praha, Česká Republika

Close cooperation with sales team for project implementation and delivery.Design of common solutions to satisfy customer needs.Development of domestic and foreign projects, establishment and control of the business opportunities.Management of acquired projects from initial bid to closing.Communication with customers to ensure short and long term requirement.Development of relations with suppliers and partners.Responsibility for the compliance of individual and organizational goals.Troubleshooting of urgent issues to ensure all is comprehensively tracked, resolved and follow-ups are done in a timely manner and do not repeat themselves.

Master'S Degree, Economics And Management - European Diplomacy

Certificate Of Completion, Summer School

Bachelor'S Degree, Economics Policy And Administration - Business Administration