Daniela Castillo Email & Phone Number

Lisbon, Portugal

Lisbon, Portugal

Iberian Peninsula

- Guiding VIP tours through itineraries of 15-22 days in the Iberian Peninsula- Coordinating and controlling additional services for the group- Presenting accounting and daily reports about services & vendors among others

Portugal

Provided administrative assistance to business owner, scheduling appointments, meetings and purchases.Organized logistics and operations for eventsPreparation of communication with costumers such as quotations, emails, replies; Social Media content, e-commerce and partnerships

Algarve, Portugal

- Restructured the wedding department and developing a new shape of product- Reporting directly to Food & Beverage and Marketing & Sales- Responsible for the overall management of the department- Conducted the marketing and sales annual plan: developing a website, participating in national and international trade shows, e-commerce, social medias and developing partnerships. - Liaised with different departments among the Resort to coordinate and achieve all client's requests… Show more - Restructured the wedding department and developing a new shape of product- Reporting directly to Food & Beverage and Marketing & Sales- Responsible for the overall management of the department- Conducted the marketing and sales annual plan: developing a website, participating in national and international trade shows, e-commerce, social medias and developing partnerships. - Liaised with different departments among the Resort to coordinate and achieve all client's requests, ensuring their satisfaction. - Executed events such as Galas with concerts, Event shows, VIP weddings - Achieved annual revenue targets - Consolidated the Resort's wedding reputation as the region's Leading Resort for Weddings and increased a strong costumer awareness in England and Ireland. Show less

Faro Area, Portugal

- Worked directly with Food & Beverage director - Assisted Director updating weekly reports, coordinating staff schedules and collaborating in daily tasks, translating menus, organizing menus for special dietary restrictions, etc.- Created SOP's for two specific outlets- Interacted with Groups department organizing theme nights' menus and small social events- Organized theme nights and promotions to increased exposure and revenue among the 12 restaurants and bars within the… Show more - Worked directly with Food & Beverage director - Assisted Director updating weekly reports, coordinating staff schedules and collaborating in daily tasks, translating menus, organizing menus for special dietary restrictions, etc.- Created SOP's for two specific outlets- Interacted with Groups department organizing theme nights' menus and small social events- Organized theme nights and promotions to increased exposure and revenue among the 12 restaurants and bars within the Resort- Provided personalized assistance for VIP clients- In charged of supervising F&B amenities in VIP clients' rooms. Show less

Hospitality Management, Business

Activities and Societies: Le Cordon Bleu Culinary Classes Graduated with Honors

Erasmus Program, European Studies

Activities and Societies: One year of European Studies and Italian classes in Torino