Daniel A. Chavez, Mba, Pmp, Cbap, Cspo Email & Phone Number

San Antonio, TX, US

San Antonio, TX, US

Use advanced analysis, project management skills, and knowledge of multiple categories to perform the following:- Create and communicate the product vision to the Scrum Team and understands release goals- Make decisions with the customer and business in mind- Maintain the Product Backlog- Design and develop Analysis processes and tools focused on the.

Los Angeles, CA, US

• Work on complex/enterprise work assignments impacting cross-functional processes. Conduct in-depth analysis of business processes and technology, then determine root causes and recommend solutions and improvements..
• Saved the organization over $4 billion in assets by managing a project (Agile) that conducted an outreach to investors at risk of losing their assets to their respective states.
• Improved the efficiency and effectiveness of the project office by creating a web based infrastructure of standards, processes, templates, and training materials related to business analysis and project management.
• Enabled a key investments department to reach tactical and strategic goals by mapping their business processes, technology assets, pain points, risks, and improvement opportunities.
• Increased business analysis and project management competency among the project office staff by creating key job aids, processes, templates, and through direct coaching and mentoring.

San Antonio, TX, US

• Developed and modeled new business processes to support new operations. Liaison between business stakeholders and IT. Worked IT projects through requirements gathering, design, development, testing and implementation..
• A lead analyst on a Board of Director’s project to implement and centralize the management of product and volume allocations across company owned and 3rd party fuel terminals, generating a target savings of $30 million.
• Developed new and improved business processes and procedures that streamlined cross functional supply chain operations, increasing operational and cost efficiencies.
• Served as the lead SharePoint website designer for the entire department. Created intuitive value added collaborative SharePoint sites for various IT organizations and their business partners.

San Antonio, Texas, US

• Responsible for the digital content of USAA.com websites, including the design, usability testing, and overall user experience. Provided user interaction design expertise and project management throughout the software.
• Managed the design efforts for two of USAA’s top 13 web initiatives for 2007; Valuable Personal Property and Renters Policy Update e-commerce applications.
• Streamlined the online credit card application process for our members by producing USAA.COM’s Credit Card online application. A top five company initiative for 2006.
• Created e-commerce applications that allowed members to easily update their Valuable Personal Property and Renters insurance policies via the web, achieving key company goals for 2007. Earned a US Patent.
• Responsible for the day to day planning, analysis and design of all USAA’s Property Insurance ecommerce services; Homeowners, Renters, and Valuable Personal Property online applications.

San Antonio, Texas, US

• Managed information technology projects. Estimated and developed work plans and schedules while managing budget and scope. Ensured that project status, risks, and critical issues were communicated to project.
• Recouped over a million dollars of computer resources by efficiently reconfiguring network components as the project implementation lead for a major infrastructure project.
• Reduced resources and increased efficiency by consolidating a multitude of independent web pages within the IT department into an Intranet Portal of IT services used by all USAA employees.
• Created an Executive Compensation Tool for the Chief Technology Officer of USAA. This improved efficiencies in the HR compensation area. Received a commendation from the CTO.
• Developed and implemented a critical back-end dotcom system designed to identify and administer web user profiling rules for USAA’s dotcom functions.

Post Graduate Certification, E-Commerce Management

Mba, Information Systems Mgt.

Bs, Occupational Education & Technology

Certification, Electronics Technology