Daniel Cooper Email & Phone Number

Providence, Rhode Island, Us

Responsible for updating and maintaining Citizens collection strategy engine.• Ensure daily production of Dialer and Channel files for all products including Student, Mortgage, Auto, Card, Equity, Personal Loans, Recovery and Small Businesso This includes control and procedure development to ensure we are meeting all collection regulations (TCPA, Safe Harbor, FEMA)o This also includes the building of a process to ensure phone ownership before calling or texting• Building and maintaining the Alt Channel process for Text and IM, as well as Emails and Letterso Work with the line of business for test control, messaging and vendor requirementso Create control reporting to ensure every step of the process meets all requirements and efficiencies• Automate all production processes through Noble Vincio systems and CA workload automation tools

Experienced Web developer which includes extensive work in WordPress, HTML, CSS, PHP and JavaScript / JQuery. Experience in many custom and templated front end PHP projects which include projects that integrate multiple API's. Extensive database experience using Oracle and MySQL. I currently build and host a number of wordpress and HTML websites locally and through shared hosting which require knowledge of LAMP components. https://www.DACwebdesign.com

Wilmington, De, Us

Charlotte, Nc, Us

Responsible for providing daily, weekly, monthly and adhoc reporting for all new account views. This includes approval rates, segmentation and product specific deep dive reporting. All reports have been completely automated in unix using crontab and utilizing VB coding for the automation of the excel portion of report production

New York, Ny, Us

Run daily, weekly and monthly reporting for the WaMu marketing team. Maintain P&L report for WaMu segmented population and channel strategy results. This includes credit line decrease and closure population profit and loss reporting. Pull customer data for reporting using SAS in a UNIX based environment. Present data to upper management while providing key points and recommendations.

Wilmington, De, Us

Responsible for the automation of all reporting within the marketing divisionConvert existing production of Marketing and Forecast reports into automated reportingUse Visual Basic to automatically update excel pivot tables and publish on SharePointUpdate all existing SQL code to run in PC SAS for automation purposesCreate ad-hoc reporting per executive requests and create Marketing strategies based on results

Charlotte, Nc, Us

Responsible for performing complex analysis aimed at improving portfolio risk, profitability, performance forecasting and operational performance for consumer and business card productsResponsible for the development of channel strategies in current and new business areas within the credit division of cards servicesInvolves working with multiple vendors, developing new creative's for each channel through interaction with the legal department and creating all new code through SAS and UNIX to format our data to accommodate our different vendors Develop SAS datasets in order to perform back-end analysis and reporting on a daily, weekly and monthly basisCollect, interpret and present results to upper management and make suggestions on key initiativesWork closely with business partners in other strategy areas to enhance our daily production and reporting from an error and audit perspectiveConstantly perform budget analysis based on results to determine costs of using each vendors

Charlotte, Nc, Us

Nominated to participate on the CLRD (Consumer Level Risk Detection) TeamReview consumer, small business, home equity(secured and unsecured) accounts on multiple platforms and mitigate risk accordingly Leveraged technical skills to troubleshoot and update database to handle reporting for the CLRD team on a daily basis using SQL and Visual Basic programming systemsManage instant credit line requests while rendering a high quality decisionExcellent knowledge of Federal and State regulations, lending philosophy and credit bureaus

Charlotte, Nc, Us

Master Of Science - Ms, Information System Technology

Ba, Criminal Justice