Vice President Senior Strategy Analyst
Current- Responsible for updating and maintaining Citizens collection strategy engine.
- Ensure daily production of Dialer and Channel files for all products including Student, Mortgage, Auto, Card, Equity, Personal Loans, Recovery and Small Businesso This includes control and procedure development to.
- Building and maintaining the Alt Channel process for Text and IM, as well as Emails and Letterso Work with the line of business for test control, messaging and vendor requirementso Create control reporting to ensure.
- Automate all production processes through Noble Vincio systems and CA workload automation tools