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Daniela Hernandez is listed as Student at Bloomfield College at Maximus, a company with 11162 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Daniela Hernandez.
Daniela Hernandez previously worked as Human Resources Administrator at Maximus and Customer Service Representative at Maximus. Daniela Hernandez holds Bachelor Of Applied Science - Basc, Accounting from Bloomfield College.
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Hello everyone! My name is Daniela Hernandez and I am excited to connect with you all on LinkedIn. I currently reside in the bustling tourist town Atlantic City and have been working in customer service for almost 8 years now. It has been an incredible journey and I have gained invaluable skills in communication, problem-solving, and building strong relationships with clients.I am currently working as an HR Admin, which has been my first foray into the corporate world. It has been an eye-opening experience and I am constantly learning and growing in this role. I am passionate about creating a positive and inclusive work environment for all employees and helping them reach their full potential.On a personal note, I am a proud fur parent to 3 adorable pets - 2 guinea pigs and a chihuahua mix. They bring so much joy and laughter into my life and I couldn't imagine it without them.I am always seeking new opportunities to expand my knowledge and skills, so please don't hesitate to reach out if you have any exciting opportunities or just want to connect and share ideas. Let's create a network of professionals who support and inspire each other. Looking forward to connecting with you all!
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A career timeline built from the work history available for this profile.
- Primary responsibilities will be to respond to inquiries via phone, tickets and chat.- Maintains a professional demeanor especially during difficult and stressful situations- Research appropriate solutions and work with necessary parties, such as Human Resources, HRIS, Payroll, Benefits and IT team to resolve issues.- Provide guidance to customers, staff.
- Answer high-volume inbound customer calls via an automated phone system- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.- Educate members on health plan initiatives, provide first call resolution working with appropriate.
- Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns.- Respond effectively to all forms of inbound and outbound contacts.- Process workflow documents, which include, income, identity, and other eligibility verification documents.- Accept.
Atlantic City, New Jersey, United States
- Collected and processed payments from the customer including cash, credit and debit cards.- Recommended products based on solid understanding of individual customer needs and preferences.- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.- Responded to customer requests for products, services and company.
Other employees you can reach at maximus.com. View company contacts for 11162 employees →
Ayanna Garcia
Colleague at Maximus
Jacksonville, Florida, United States, United States
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Trisha Vo
Colleague at Maximus
Greater Melbourne Area, Australia
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Damon Foster
Colleague at Maximus
Purvis, Mississippi, United States, United States
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Georgia Buckley
Colleague at Maximus
Florence, Mississippi, United States, United States
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Cierra Sanders
Colleague at Maximus
Tampa, Florida, United States, United States
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Angela Curtis/Maximus
Colleague at Maximus
Reston, Virginia, United States, United States
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Juliann Osborne
Colleague at Maximus
Reno, Nevada, United States, United States
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Desiree Ceaser
Colleague at Maximus
San Antonio, Texas, United States, United States
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Melissa Foreman
Colleague at Maximus
Dallas-Fort Worth Metroplex, United States
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Roseann Lent
Colleague at Maximus
New York, United States, United States
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Quick answers generated from the profile data available on this page.
Daniela Hernandez works for Maximus.
Daniela Hernandez is listed as Student at Bloomfield College at Maximus.
Daniela Hernandez is based in New York City Metropolitan Area, United States, United States while working with Maximus.
Daniela Hernandez has worked for Maximus, Corestaff Services, and Tazza Caffé Delizioso.
Daniela Hernandez's colleagues at Maximus include Ayanna Garcia, Trisha Vo, Damon Foster, Georgia Buckley, and Cierra Sanders.
You can use AeroLeads to view verified contact signals for Daniela Hernandez at Maximus, including work email, phone, and LinkedIn data when available.
Daniela Hernandez holds Bachelor Of Applied Science - Basc, Accounting from Bloomfield College.
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