Conducted market research on segment-specific data, contributing to the optimization of account manager’s accounts in the NYC Metro territory by utilizing ZoomInfo and SalesforceBuilt a strong understanding of SaaS, IaaS, and PaaS models and how each solution enhanced operational efficiency aligned with clients needs Identified potential sales opportunities by actively engaging with customers, demonstrating a proactive approach to uncovering business needs via email marketing campaignsActively participated in shadowing meetings of CDW sellers of varying levels of tenure and contributed to IT business optimization discussions

Marketed upcoming promotions and maintained strong communication between levels of managementReported earnings ($4,000+ daily) alongside seasonal trends to active supervisor Strengthened and curated connections with customers to ensure retention through customer relationship management

Promoted within 2-weeks of employment at 4th highest grossing location in the EastManaged to-go orders efficiently, ensuring accuracy and timely preparation, while providing excellent customer service to enhance the guest experienceAttributed to a positive team environment by providing support to fellow staff members during busy shifts