Daniela Franz Email & Phone Number

Germany

Main responsibilities:- Build strong working relationships with business partners from diverse functions;- Engage with clients to define the scope of the project;- Plan timeline and resources needed for project;- Understand organizational practices and their industry;- Define software, hardware and network requirements.

- Provide input into innovation to the Managed Services Practice;- Ensure successful client onboarding by establishing and enforcing processes. Evaluate processes for effectiveness at appropriate interval;.- Ensure technical business reviews are being completed;- Act as the escalation point for clients, team & vendors;- Create, update, and maintain support documentation on processes and procedures with the team’s assistance;- Ensure adherence to team processes, procedures, and protocols;- Manage team utilization while continually seeking innovative ways to improve operational efficiencies;- Lead monthly Managed Services Team meetings;- Assist with evaluating staffing needs. Participate in the recruiting and onboarding process for the department;- Carry out annual performance reviews and ongoing performance management;- Mentor & train new and existing staff.

- Tracking and enforcing forecast goals;- Definition, implementation, and control of manufacturer goals with the help of business plans;- Development and development and maintenance of the business relationship;- Observation of market trends, key technologies and the competitors operating on the market;- Solution-oriented product and price positioning;- Partner acquisition and development through targeted product marketing activities;- Active support and support of sales in project businessprofessional advice to our reseller customers;- Information processing for websites, partner newsletters, intranet;- Co-design of marketing plans & strategies.

Responsibilities:- Develop a sales strategy to achieve organizational sales goals and revenues;- Set individual sales targets with sales team;- Delegate responsibility for customer accounts to sales personnel;- Co-ordinate sales action plans for individual salespeople;- Oversee the activities and performance of the sales team;- Ensure sales team have the necessary resources to perform properly.

- Responsible for managing the entire sales efforts for an assigned customer base in region;- Responsible for meeting the quarterly sales goals established for the region;- Meeting customers & prospects on a regular basis in order to develop long-lasting relationships and to identify and growopportunities within the region;- Co-ordinating customer visits, including overall responsibility for agenda, facility tours and entertainment.

Internship

Master Of Computer Networking

Bachelor'S Degree, Computer Information Systems