• Support several regional Account Managers as a liaison between clients, distribution, partners, and Vandis’ internal team.• Assist in coordinating client meetings to facilitate the discovery and completion of projects.• Review detail-oriented proposals to ensure accuracy before Account Manager approval.• Ensure best pricing of deliverables to increase profit, close deals and protect us from competition.• Collaborate with internal teams to deliver order details and overall project information to clients.• Assisted as interim lead for Account Associate team while manager was away. Assisted with general questions and requests. Acted as a liaison between the team and management.

• Support Regional Account Managers by registering new deals, acquiring optimal vendor pricing and maintaining customer support for dozens of our Fortune 1000 customers.• Track ongoing support for customers; ensuring they receive proactive support renewal quotes to maintain their coverage throughout the year.• Collaborate with Vandis and vendor teams to build bills of material that are optimized to achieve customer business objectives with competitive pricing from vendors.• Create and maintain relationships with technology and distribution partners on a daily basis.• Responsible for market leading brands including Palo Alto, F5, Varonis, Imperva and Riverbed.• Trained and mentored new team members beyond onboarding to set them on a path for success.

My role was to help complete an unfinished online volunteer portal. I began by solving user issues and analyzing user activity to come up with practical solutions. I shortly after became the lead manager of the project where I was the liaison between the organization and the web development firm. I also briefly worked with the marketing department on digital strategy and engagement campaigns. • Managed the redesign and restructuring of the chapter’s online volunteer portal, WishNet.• Was the liaison between the organization and the web development firm.• Solve user issues and analyze them to come up with practical solutions on the website.• Built weekly reports on user feedback to improve overall user experience.• Built weekly reports using Google Analytics to understand user behavior on WishNet.• Met with department heads to update appropriate webpage content, structure and styles.• Communicated new WishNet features and strategy to the rest of the organization.• Worked with the marketing department on digital strategy and engagement campaigns.

Started as an intern tasked with rebranding the website and creating content for the agency’s blog. Grew within company eventually creating and managing content calendars for clients and providing them with analytical reports. Responsible for managing three interns in the spring 2017 semester.• Created and managed content calendars to ensure prompt delivery of quality content to clients.• Optimized (SEO) and distributed content for company and client blogs on appropriate channels.• Analyzed and provided actionable insights on website and social media analytics to clients.• Planned and created strategic marketing material across traditional and digital channels.

- Managed data governance and data cleansing processes for existing accounts on CRM database.- Launched a direct-mail campaign targeting nonprofit executives nation-wide with marketing material related to their field of work.- Leveraged company’s CRM database to retrieve dashboard reports filled with KPI’s that were used to discover opportunities to find new clients.

- Assist students and residents with everyday needs and emergencies in an office environment either with a co-worker or alone.- Receive phone calls and keep track of office rentals and documentation.- Manage the community mailroom and handle mail and packages coming in and out of the office responsibly.