Daniela Harrison Email & Phone Number

Australia

Newstead, Queensland, Au

As the head of the Wholesale department, I manage a comprehensive range of strategic initiatives aimed at driving sales growth and fostering operational excellence. Here are some of the key aspects of my role: • Work collaboratively between company stakeholders nurturing a cohesive and productive work environment utilizing critical thinking skills to analyze problems, evaluate solutions, and make informed decisions, effectively driving strategic initiatives forward.• Manage process flows, sales strategies and operation, and customer engagement strategies with precision, driving efficiency gains and reducing operational costs to maximize profitability ensuring seamless product delivery and maximizing customer satisfaction and loyalty.• Generate detailed sales reports, leveraging advanced data analysis tools to inform management decision-making and optimize inventory management and forecasting sales and sales strategies.• Implementation of new IT systems, including CRM software and B2B platforms, driving overarching business process improvements and efficiency gains, thereby enhancing customer relationship management efforts. • Deliver exceptional customer service, promptly addressing concerns, and resolving issues with high-profile clients to fortify relationships.• Achieve and established KPIs for company, regional team, and individual performance through collaborative teamwork and a resolute focus on customer-centricity.• Played a key role in recruitment, interviewing, hiring, and mentoring of team members, nurturing their professional growth and contributing to the cultivation of a high-performing workforce.• Assisted in the creation of promotional campaigns targeting increased sales volume during seasonal periods or special events.• Organize promotional events and community engagements with precision, resulting in increased sales volume and heightened brand awareness.

Canning Vale, Western Australia, Au

Austwide Consumer Products is a wholesale company with over 30 years of industry leveraging expertise in importation, marketing, and wholesaling of high-end and popular everyday-use products, catering to both independent retailers and major national chains. Having commenced as a Junior Account Manager, I have ascended to the role of Senior Account Manager, entrusted with the leadership of the Home and Table Division in Queensland. Managing a robust portfolio encompassing over 150 accounts state-wide. Here are some of the key aspects of my role: • Responsible for sales operations for the Home and Table Division in Queensland, • Collaborated closely with Sales and Home and Table Unit Managers in Perth and Melbourne, ensuring alignment with company objectives and directives. • Cultivated lucrative partnerships with prominent retailers, including IGA, Eureka Street Furniture, and Toy World, resulting in significant revenue growth and market expansion.Recognized for exemplary performance in driving new business development across Queensland, leading to a promotion to oversee the state-wide Home and Table division.• Implemented innovative strategies to revitalize established brands and successfully launched new products.

Miramar, 2400 Sw 145 Avenue, Us

Worked in a dual role for two iconic entities, Elizabeth Arden and David Jones, blending the prestige of one of the world's leading cosmetics houses with the renowned retail department store Queens Plaza. As Counter Manager, my primary objective was to drive and surpass set sales and KPI targets for Elizabeth Arden while strategically cultivating a loyal and satisfied client base. Here are some of the key aspects of my role: • Directed all operations at the Elizabeth Arden counter within David Jones Queens Plaza, meticulously focused on achieving and exceeding sales objectives and key performance indicators.• Strategically prioritized customer satisfaction and loyalty, leveraging superior customer service to forge enduring relationships with existing and potential clientele.• Utilized a comprehensive understanding of Elizabeth Arden's product offerings to provide tailored recommendations and solutions to meet individual customer needs and preferences.• Implemented dynamic sales strategies to drive revenue growth and maximize profitability, demonstrating agility and adaptability in response to evolving market dynamics.• Fostered a culture of excellence and achievement among team members through effective leadership, training, and motivation, ensuring alignment with overarching business objectives.• Established and nurtured collaborative relationships with colleagues and stakeholders to optimize operational efficiency and effectiveness.• Acted as a brand ambassador for both Elizabeth Arden and David Jones, embodying professionalism and authenticity.

Brisbane, Queensland, Au

Aspedia is a leading Web Design, Internet Marketing, and Digital Agency headquartered in Brisbane, serving a diverse clientele of over 500 clients. In a dual capacity as Project Coordinator and Account Manager, I played a pivotal role in overseeing client projects from initiation to completion, ensuring seamless delivery and exceptional customer satisfaction. Additionally, I fostered and maintained robust client relationships, serving as a primary point of contact for all inquiries, concerns, and custom development requests.Here are some of the key aspects of my role: • Managed projects and client relationships for a web design and digital agency.• Prepared meeting agendas and minutes for distribution and record keeping.• Conducted regular progress meetings with stakeholders to provide updates on project status and address concerns.• Created job files for each project and maintained current data in each file.• Kept projects on schedule by managing deadlines and adjusting workflows.• Developed strong relationships with clients through regular communication and prompt responses to inquiries or concerns.• Gained extensive knowledge in data entry, analysis, and reporting.

Belo Horizonte, Minas Gerais, Br

Faz Comunicação stands as one of Belo Horizonte's premier agencies, renowned for its extensive portfolio featuring prominent private institutions and state government marketing campaigns. As a Junior Account Manager, my primary responsibility revolved around cultivating and nurturing enduring client relationships, serving as the key liaison between the agency and its esteemed clientele. Within this dynamic role, I honed exceptional time management skills to effectively juggle multiple projects simultaneously, ensuring timely delivery and exceeding client expectations.Here are some of the key aspects of my role: • Developed and maintained productive, long-term client relationships, contributing to the agency's reputation for excellence and customer satisfaction.• Demonstrated proficiency in time management, successfully meeting deadlines across multiple concurrent projects to deliver high-quality results consistently.• Engaged with stakeholders at all levels, from senior executives to the general public, demonstrating adaptability and professionalism in all interactions.• Served as the sole client-facing representative throughout the project lifecycle, providing comprehensive support from contract initiation to project completion, ensuring clarity, transparency, and satisfaction at every stage.• Conducted extensive market research to identify and capitalize on emerging consumer trends, enriching project strategies and enhancing client outcomes.

As one of five Regional Project Coordinators within the Government State Department of Security, I worked on the Prison Work Opportunities project. I was given the responsibility of initiatives aimed at fostering employment opportunities within prisons across the Triangulo Mineiro Region in the State of Minas Gerais. My role involved coordinating strategies attracting large manufacturing companies to establish production facilities within state prisons, in alignment with government regulations. This initiative not only provided meaningful employment for prisoners but also facilitated substantial tax benefits for participating companies. Here are some of the key aspects of my role: • Developed and implemented strategic initiatives aimed at promoting work opportunities within prisons, leveraging my academic background in Marketing and Advertising to craft compelling campaigns and outreach efforts demonstrating strong leadership and communication skills.• Cultivated relationships with large manufacturing companies, effectively negotiating and encouraging them to establish production facilities within state prisons, thereby creating job opportunities for inmates.• Successfully operated as both a manager and a collaborative team member, ensuring seamless coordination and execution of initiatives while fostering a supportive and productive team environment.

During my university studies, I secured a significant role within the Government Department, where I was entrusted with the pivotal task of assisting in the design and creation of the comprehensive graphic layout for a wide array of institutional materials. This encompassed stationery, media, internal signage for new buildings, and even the redesign of the State prisoner's uniforms.Here are some of the key aspects of my role: • Demonstrated versatility by contributing to the development of marketing strategies, highlighting my ability to adapt and contribute beyond traditional graphic design roles.• Successfully participated in the redesign of the visual identity for State prisoners, an impactful initiative that underscored the department's commitment to modernization and innovation.• Recognized for my dedication and contributions, which culminated in a well-deserved promotion to the position mentioned above.

Bachelor In Marketing And Advertising, Marketing And Advertising

Graphic Design/ Arts

Education record

Education record

Education record

Marketing And Advertising, Business, Management, Marketing, And Related Support Services