Daniel A. Herman Email & Phone Number

Batam, Id

Batam, Riau Islands, Indonesia

Manages and Responsible for the information technology infrastructure for five unit hotels of Archipelago International Hotel property in Riau Island. Do high-level supervision on day-to-day operations in the hotels within the respective area, as well as oversees the implementation, upgrades and enhancements of brand standards, various new technologies, systems and projects in both new and existing hotels.

Batam, Riau Islands, Indonesia

Responsible for managing IT infrastructure for Aston Batam Hotel & Residence. Provide support to resolve and solutions to information technology problems, products and services. Includes implementation and compliance with IT strategic directions, hardware, software, staff, maintenance, network upgrades, and property support.

Batam

Identifying and pursuing new business opportunities in the IT sector.Building and maintaining relationships with potential clients, partners, and stakeholders.Conducting market research to identify industry trends, customer needs, and competitive landscape.Developing and implementing strategies to promote IT products, services, and solutions.Collaborating with the sales team to generate leads and convert them into successful business deals.Creating and delivering compelling presentations and proposals to prospective clients.Negotiating contracts and closing deals to meet or exceed sales targets.Providing strategic insights and recommendations to senior management based on market analysis.

Batam

Assessing and analyzing clients' existing IT systems, infrastructure, and processes to identify areas for improvement and optimization.Developing comprehensive IT strategies and solutions aligned with clients' business goals and objectives.Providing expert advice and recommendations on the selection, implementation, and integration of new technologies, systems, and software.Conducting thorough IT audits and risk assessments to identify potential vulnerabilities and propose security measures to protect sensitive data and systems.Collaborating with cross-functional teams and stakeholders to define and implement IT project plans, timelines, and budgets.

Overseeing the day-to-day operations of the IT department, ensuring smooth functioning of all computer systems, networks, and software applications within the hotel.Planning and coordinating the installation, configuration, and maintenance of hardware, software, and networking infrastructure.Monitoring the performance and security of IT systems, conducting regular audits, and implementing necessary measures to ensure data protection and system reliability.Managing the procurement of IT equipment, software licenses, and services, adhering to budgetary guidelines and negotiating with vendors.Collaborating with other departments, such as front office, reservations, and finance, to ensure seamless integration and functionality of IT systems to support hotel operations.Troubleshooting and resolving technical issues reported by hotel staff or guests, providing timely support and minimizing downtime.Implementing and enforcing IT policies, procedures, and best practices to maintain compliance, security, and data integrity.

Batam

• Take the lead role in selling MSI Products / services to prospective organizations technology along with managing distribution partner’s activity• Responsibility for the sales process from initial point of contact (lead generation), presentations, proposals, through contract negotiations and execution. Meet/exceed minimum quarterly and annual sales objectives

Master'S Degree, Management Information Systems, General

Bachelor, Information System

Education record