Daniela Jimenez Valiente Email & Phone Number

Vancouver, BC, CA

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Overseeing and improving the day-to-day office activities as the main point of contact for employees and visitors, providing a friendly personal experience and offering helpful assistance
• Developing, implementing and maintaining office policies and standard operating procedures
• Managing general administrative duties, coordinating office services and providing assistance to partners
• Ensuring office efficiency by planning and executing the equipment procurement, office systems, and human resources organization
• Responsibility for recruiting administrative staff for the office. Providing training and orientation for the new employees

Vancouver, British Columbia, Canada

• Ensure a unique, memorable and emotional customer experience
• Provide guest service as required, proactively assessing visitor needs and interests
• Maintain up to date knowledge on the current services that are being offered and make sure that this information is conveyed to the customers in an effective way
• Ensure that standards are being followed including floor sets, cleanliness, marketing, signage and sales promotion

Vancouver, British Columbia, Canada

• Served as the primary point of contact to check in attendees for various events or activities
• Managed time effectively, working with your team to prioritize and complete tasks
• Distributed gift bags and name badges
• Managed and handled confidential materials and information

Chile

• Set room rates, focus on profitability, growth, and new revenue stream opportunities
• Planned promoting and marketing strategies
• Follow-up on guest stays to ensure satisfaction
• Directed daily front desk operations, maintenance, housekeeping, and supplier relations
• Evaluated and managed staff performance
• Recruit and select office staff.

Viña Del Mar, Chile

• Developed a solid and trusting relationship between major key clients and the company
• Solved key client issues and complaints, developed a complete understanding of key account needs
• Analyzed client data to provide customer relationship management, anticipate account changes and improvements
• Liaised with design, sales, creative, advertising, logistics, and marketing teams to ensure the highest quality materials to meet client needs
• Expanded customer relationships to bring in new clients

Santiago, Chile

• Assisted with the maintenance of minute books and corporate records
• Actively managed the budget, and participated in monthly and annual forecasting operational expenditures.
• Managed workflow, schedule, calendar for meetings, booking conference rooms, and setting up videoconference calls

Santiago, Chile

• Implemented campaigns leveraging both traditional (collateral, print advertising, direct mail, etc.) and digital (social media, digital advertising, websites, email, etc.) marketing tactics.
• Responsible for media plan, editorial calendar and internal and external communications as related to area of responsibility
• Developed materials, presentations and other marketing communications for launches, campaigns and other product and service marketing efforts as well as sales meetings, tradeshows and events.

Bachelor'S Degree, Management

Associate'S Degree, Applied Business Management

Business And Leadership Skills Certificate

Hospitality And Tourism Certificate

Business Administration And Marketing