Daniela Juárez Gómez Email & Phone Number

Área Metropolitana De Ciudad De México

Managed event leads and processes including location scouting, event logistics, quotes and contracts for events ranging from 1 to 200+ people for Mexico City, Monterrey and Guadalajara.Managed filming leads and processes including location scouting, project logistics, quotes and contracts. Follow-up of the sales negotiation from start to finish.Connecting customers and suppliers (internal and external). Account managment, monitoring and winback.Communicate and collaborate with internal cross-functional teams and stakeholders to drive alignment and execution of event deliverables.Contract preparation through Docusign platform.Follow-up of technical visits from customers and suppliers.Operation and execute events ensuring that all logistical requirements are carried out according to plans.. Payment tracking and invoice issuance.

Área Metropolitana De Ciudad De México

Account management, monitoring and retention.Building operations and management of income and expenses.Monthly business reviews, projections and implementation of strategies for continuous improvement.Proactive check-ins: attention to costumer needs and conflict resolution, maintain NPS (net promoter score) KPI.Territory representative for newsletter in México.Training and management of third-party personnel.Customer relationship engagement.Events and costumer experience.

Área Metropolitana De Ciudad De México

Create welcoming and collaborative community environment for clients and guests.Member support and troubleshooting (IT, billing, HVAC, membership, etc).First point of contact.Orientation process for new members.Proactive check ins: anticipate costumer and guest needs, build relationships and conflict resolution.Creation of weekly newsletter, communication and design of events.Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc).Maintenance of global standards.Set up and host weekly “social events” to create a community.Extra:Support of other areas of the company: Sales, Technology, Operations and Building Management, Billing, Safety and Security, Entrance and Exit of Members.

Ciudad De México, Distrito Federal, México

Act as the point of contact among executives, employees, clients and other external partners.Manage the flow of information in a timely and accurate manner.Manage the daily expenses and prepare weekly, monthly or quarterly reports.Manage executive calendars and schedule meetings.Make travel and accommodation arrangements.Supervise the performance of the rest of the administrative staff.Format information for internal and external communication: memos, emails, presentations, reports.

Planning and coordination of private/corporate events.Management of assembly, disassembly and event monitoring processes.Overseeing catering details for large events and providing a responsive and enjoyable catering experience for clients.Elaboration of arts for decoration.Photography and product editing.

Mérida, Yucatán

Logistics coordinator in social events.Coordination of the schedule of activities on board, including the ceremony, toast, photographs, food service, dances, etc.Work closely with vendors to coordinate the schedule of activities and ensure the event runs smoothly and successfully.Assembly supervision in areas such as decoration, food and beverage service, lighting and audio.Principal point of contact for bride and groom to attend their needs.Communication and promotion of events through digital platforms.

Lic. En Comunicación, Dir. Publicidad Y Comunicación Corporativa

Relaciones Públicas, Publicidad Y Comunicación Aplicada

Diplomado En Imagen Personal, Empresarial Y Personal Shopper