Project Support Manager
Impact Investor Foundation
Lagos, Lagos State, Nigeria
1) Led cross-functional teams, ensuring timely, on-budget project completion. Achieved project goals with a 15% cost savings, enhancing collaboration and stakeholder satisfaction.2) Oversaw the efficient design and implementation of all IIF programs, completing projects 20% faster on average than the norm while maintaining strict adherence to budget.3) Managed the creation of the IIF website at the ICT Department, which led to a 30% increase in online activity and improved information accessibility.4) I directed the team in the end-to-end development and launch of a Customer Relationship Management (CRM) system, meeting project milestones and achieving a 25% improvement in customer satisfaction.5) Spearheaded project proposal development, executed research initiatives, and implemented incremental stages, leading to a 15% increase in project advancement and successful delivery.6) I drafted project charters and plans, led the team to a 25% increase in project completion efficiency, routinely surpassed corporate goals, and guaranteed strategic alignment.7) Cultivated strong relationships with clients and stakeholders, resulting in a 15% improvement in client satisfaction and successful collaboration on project deliverables.8) Conducted thorough project reviews and generated detailed reports for team members, providing valuable insights for continuous improvement and informed decision-making, resulting in a 20% increase in project efficiency.