Daniel Akoshile Email and Phone Number
I am a versatile software developer and IT specialist, with proficiency in both hardware and software infrastructure. I am skilled in multiple programming languages, including Java, Python, HTML/CSS, JavaScript, and Swift, and use my experience to develop high-quality web, Android, and iOS applications.I am dedicated to delivering software solutions that exceed expectations and am adept at collaborating with cross-functional teams to ensure project success. I bring a holistic perspective to every project I undertake, combining my technical expertise with a creative flair that delivers something unique for every client and every project.I have a proven track record of success in a variety of roles, including software developer, IT technician, and web developer. I am passionate about finding innovative solutions to complex problems, and I thrive on the challenge of delivering exceptional results.Whether working independently or as part of a collaborative team, I am confident in my ability to add value to any software development or IT support role. I am committed to delivering outstanding results that meet or exceed project requirements. I rely on my strong work ethic, attention to detail, and excellent communication skills to ensure that everything I work on is exceptional.
Et Group
View- Website:
- etgroup.ca
- Employees:
- 148
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Audio Visual TechnicianEt Group May 2024 - PresentCanada
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Technical Support AnalystDocebo May 2024 - PresentCanada -
It Support TechnicianGeek Squad Sep 2022 - Aug 2024Waterloo, Ontario, Canada• Collaborated with cross-functional teams maintaining a comprehensive log using MS office, Citrix, Salesforce to assign and escalate tickets based on complexity, exceeding established service level agreements (SLAs) ensuring timely problem-solving.• Leveraged troubleshooting experience to support clients, managing Windows & Mac laptops, iPads, cameras, & peripherals.• Excelled at resolving hundreds of customer technical issues related to network connectivity, installation, and configuration, leading to an increase in customer satisfaction.• Maintained high level of customer service professionalism in dealing with clients for long term relationships.• Setting up over 250 laptops, desktops, and printers.• Stayed updated on the latest technologies and troubleshooting techniques, boosting first-time resolution rates, and reducing customer wait times. -
Software EngineerDocere Health Apr 2023 - Aug 2023Toronto, Ontario, Canada🔹 iMERN Stack: Drawing from my background with JavaScript, MongoDB, Redis, ReactJS, and NodeJS at Docere, I'm optimally positioned to harness the strength of the iMERN stack in the creation of effective, sturdy solutions tailored for our health-tech app.🔹 MobX - ReactJS Libraries: My role involves the strategic use of MobX within our ReactJS framework for state management, a crucial component in delivering a smooth, scalable, and hyper-responsive user experience in the high-speed, user-focused realm of health technology.🔹 Framework UI - SoftUI Pro: Leveraging my past experience in developing user-friendly interfaces, my expertise in SoftUI Pro is instrumental in crafting an intuitive, user-centric digital health journey.🔹GitHub has been an incredible platform for version control, allowing our team to collaborate more effectively by keeping track of all changes made to our project.🔹Jira, on the other hand, is an excellent project management tool. It's been instrumental in organizing our tasks and user stories, tracking bugs, and managing sprints in our agile workflow. -
System SpecialistSavecoins Technologies Inc. Feb 2021 - Jan 2022• Leveraged expertise to managed communications between remote team members using Zoom, Git, Microsoft Office, Microsoft Azure, for full productivity making information management easy and efficient.• Handled support queries Via Phone, Email and Live Chat Support troubleshooting a wide range of technological and network issue, troubleshooting PC’s, Servers, laptops, and mobile devices.• Utilizing CRM/Ticketing tools for issue tracking and resolution, resulting in high accuracy and efficiency in user data management.• Worked closely with designers and back-end developers to create a seamless user experience.• Developed custom training and education materials which established a more seamless onboarding process, reducing learning curves and increasing customer loyalty.• Designed and developed a customer feedback survey program which generated an aggregate of 100+ responses over 3 months, driving customer satisfaction scores to an all-time high. -
Information Technology Support SpecialistOpay Qr Nov 2019 - Feb 2021Nigeria• Provided technical assistance, identified training needs, and addressed a wide range of staff issues, including troubleshooting PCs, laptops, and mobile devices.• Collaborated with team members on diagnosing and resolving desktop, application, networking, and infrastructure issues, maintaining detailed logs, including Windows OS, Microsoft Office, servers, antivirus solutions, DNS/DHCP Ethernet, wireless routers, and firewall configurations.• Successfully facilitated the implementation of Active Directory for efficient management and authentication of users, computers, and resources within local networks.• Leveraged collaborative tools, such as Microsoft 365, to enhance proper management, streamline workflows, and boost overall productivity. Implemented efficient ticket management systems for logging and updating information, ensuring accurate and up-to-date records of technical issues and resolutions. -
Information Technology Support SpecialistAdeleke University Dec 2016 - Dec 2017Nigeria• Resolve technical problems via phone, Provided technical support for computer hardware and software, including PCs, Macs, phones, tablets, and operating systems.• Resolve technical problems via phone, email, or in person.Supported faculty, staff, and students in using productivity applications such as MS365, SharePoint, Exchange, Teams, Zoom, and OneDrive.• Investigated and resolved cybersecurity issues such as malware, viruses, and phishing attacks.• Created client instructions and technical documentation for troubleshooting methods and test results.
Daniel Akoshile Education Details
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Information Technology Solutions -
Peace Studies And Conflict Resolution -
History And International Studies
Frequently Asked Questions about Daniel Akoshile
What company does Daniel Akoshile work for?
Daniel Akoshile works for Et Group
What is Daniel Akoshile's role at the current company?
Daniel Akoshile's current role is Software Developer || IT specialist.
What schools did Daniel Akoshile attend?
Daniel Akoshile attended Humber College, University Of Ilorin, University Of Ilorin.
Who are Daniel Akoshile's colleagues?
Daniel Akoshile's colleagues are Naveen Teri, Hamza Maqbool, Riama Aguilar, Worku Tariku, Claudia Alicia Garcia Jimenez, Ase Taf, Senay Haile S..
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