Reporting to the Commercial Director, I deal with consolidating and developing already open markets in all the Spanish speaking countries, North Europe, Africa, Asia and Oceania. I also improve sales of existing customers, make market and competitors analysis and have a strict relationship with the Service department in order to grant an efficient after sale service to my customers. Following key-clients and managing directional relationships are also among my duties. Here below… Show more Reporting to the Commercial Director, I deal with consolidating and developing already open markets in all the Spanish speaking countries, North Europe, Africa, Asia and Oceania. I also improve sales of existing customers, make market and competitors analysis and have a strict relationship with the Service department in order to grant an efficient after sale service to my customers. Following key-clients and managing directional relationships are also among my duties. Here below the main points that run my everyday schedule- prepare all export documents within required timeframe and schedule efficient shipping activities and identify appropriate transportation method in assistance with customers- Monitor all sales transactions and review all customer response for all orders and payments and resolve all customer issues for processes - Arrange the collection of payments- Make sure that the existing clients are retained and maintained while developing new business opportunities by tapping the potential customers from different countries- Attend trade shows and exhibitions- Constantly review distributor's performance and monitor their work, so that relevant information can be provided to the management- Make suggestions to improve products based on the feedback received from the customers Show less

Placing and expediting ordersConfirming customer orders and keeping them informed about order statusProviding documentation and technical support to customersDealing with complaints and enquiries via email or phoneHandling and documenting customer accountsCorrect discrepancies in customer account balancesAssist and coordinate with sales and production teamsDrafting, checking, and storing various documents required by the management

Working for a small craftmanship reality gives me the chance to go through many different work areas.Most of my time is spent managing customers orders, following production and be sure goods is delivered on time, respecting strict deadlines. I also have to care about incoming raw materials, check their quality before starting with production and manage communication with manufacturers about all the possible issues.Here is a list of my job activities-Drafting and responding… Show more Working for a small craftmanship reality gives me the chance to go through many different work areas.Most of my time is spent managing customers orders, following production and be sure goods is delivered on time, respecting strict deadlines. I also have to care about incoming raw materials, check their quality before starting with production and manage communication with manufacturers about all the possible issues.Here is a list of my job activities-Drafting and responding to written correspondence-Manage daily communications with customers and suppliers-Manage the production dept. in order to respect the agreed deadlines -Screens documents to determine the accuracy of the data contained in them and determines which require corrective action. -Complete expense reports, payment requests and invoicing -Conducts internal quality audits-Maintain a productive direct relationship with key internal and external contacts-Complete payment requests and invoicing -Edit CITES documents and all the export declarations -Reference at trade fairs, especially in the Far East area Show less