As an Apple retail Specialist I supported the sales team by providing consumers with excellent customer service to help find the complete solution.I also supported the Technical team by checking in clients for their appointments on busy days at the Genius Bar.Connected with my Peers and Managers to come up with solutions to help get through busy days (weekends, holidays, and product launches)

As a Samsung Certified Lead Consultant I'm able to provide technical support and consumer training on each of our devices. I am successfully able to troubleshoot and come up with ideas to achieve full customer satisfaction.· Building relationships and brand presence through merchandising, display and maintain plan-o-gram compliance.· I also manage a team where i would create bi-weekly schedules and have them zoned them within the store to try and achieve our goal for the quarter.· i do my best to utilize my education in Information Technology as well as in Marketing and Sales. Excelling in customer service, leading by example, and maintaining a professional work ethic is what I'm great at!

Assist customers with any questions they have and ensuring they are satisfiedRestock supplies on a daily basis and making our supplies more noticeableWork in a team by helping my coworkers in other departments when they need assistance