With a degree in World Economy and International Economic Relations, I have a keen interest and understanding of the global trends and challenges that affect different industries. I have applied my knowledge and skills to deliver exceptional customer service and satisfaction, increase retention and loyalty, and enhance the brand image and reputation of the companies I have worked for.I have a passion for excellence and innovation, and I always seek to learn and grow from every opportunity and feedback. I have earned multiple sales and customer service certifications, which have enabled me to optimize the presence and engagement of the businesses I have been part of and to empower and motivate my environment to achieve their goals and exceed expectations.I aim to create memorable and meaningful customer experiences and contribute to the sector's success and growth. I am always looking for new ways to improve, innovate, and collaborate with other professionals and stakeholders who share the same vision and values.