Dan Amato is a ServiceNow Consultant (Service Catalog, Portal, Dashboards, Reports, ITSM & SPM suites) & FreshService administrator at Cleveland Clinic. He possess expertise in leadership, team leadership, itil, management, process improvement and 24 more skills. Colleagues describe him as "Dan was a real people person, who pushed us to our best! I was sad when He left Aventis but glad he is doing well now. He is one of the best supervisor's I have had for over 30 years.", "Dan is a good manager of people and activity. He is well organized and very customer focused. He works well under varying levels of pressure/stress (high call volumes at the help desk). A true asset to any organization.", and "Dan was a great manager to work for. His experience in the call center environment is beyond par. Dan is detail oriented and very professional."