- Collaborated with Product Owners, Development teams, and other Project Managers to facilitate day-to-day tasks and reported on project deliverables.- Developed long- and short-term plans, setting targets for milestones, adhering to deadlines, and achieving outlined goals.- Delegated project tasks to teams based on their strengths, optimizing project efficiency.- Tracked project performance, analyzed deliverables against requirements, and made adjustments as needed.- Demonstrated strong decision-making skills in managing project progress, adapting to changing needs and priorities.- Utilized Agile methodology mindset to effectively manage projects in the logistics, pet insurance, and consumer warranty industries. - Direct client contact on operations, implementation, and growth strategy. Help clients understand product use-cases and features. Bridge client with XSELL resources & teams to drive successful program launches, create success plans, & identify growth opportunities.

Analyzed client chat engagements to identify opportunities for improving sales dialogue. Strategically classified sales conversations to identify insightful performance data. Managed annotation team & projects to help drive further product growth. Coordinated cross-functionally for software deployments. Trained and mentored new ontologists.- Improved utilization rates in ranges of 20-40% through sales language updates.- Created templates for transcript analysis to share with other client teams across the firm.- Learned several new tools & skills to manage clients: SQL, JSON, DBeaver, and Sisense.- Lead client-facing presentations on software updates and improvements.

Severed as sales support for industry-leading wealth management practices. Created and processed comprehensive financial analysis reports for advisor-led consultations. Provided assistance in sales of banking products, services, & mortgages. Managed internal initiatives from both district and regional management. - Served as the primary point of contact & serviced over 200 households. Performed all operational tasks: new accounts, money transfers and wires, document processing, order escalations and corrections.- Support 401k management through document processing, data maintenance, managing reporting process, and addressing client requests. - Reduced client onboarding time by 30% by creating a digital onboarding process for my practice. - Support team with digital updates and new software integration.

Weekly RA Meetings discussing topics concerning the Hall, Floors, and specific residents. Monthly Fire Safety checks for each room and hallway on the floorWeekly Desk monitoring for open dorms and room checksNightly and/or bi-nightly room checks done for fire safety reasonsCreation,development, and implementation of floor eventsLeadership and facilitation of weekly Bible study Reporting of room checks, work orders, and weekly announcement emailsRelational and spiritual leader on the floor.

Provide dedicated operational and sales support to multiple Financial Advisors.Support major office initiatives, in addition to supporting business efforts of Financial Advisor. Main point of contact for more established clients.Create client specific reports on financial status and growth.

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.Maintains a clean and organized workspace so that partners can locate resources and product as needed. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Maintains regular and punctual attendance

Complete transactions by greeting each guest, identifying the guest's request, completing loyalty transactions and thanking the guestEnsure the security of all box office cash and ticketsMeet sales expectations through loyalty card sales, suggestive selling, up-selling and samplingDistribute and understand how to operate assisted movie-going equipmentGreet guests, assemble food orders, operate point-of-sale terminals and make accurate changePerform daily concession maintenance duties, including daily stockingMake certain guest service is friendly, helpful and fastControl access to theatre by greeting, directing guests and tearing ticketsEnforce ratings to keep underage guests from accessing auditoriums with adult contentMonitor auditoriums for picture/sound quality, temperature, lighting and guest behaviorAssist with crowd control and seating of guests in auditoriumsFollow instructions on safe use of all chemicals/cleaning materialsAnswer questions from guests and resolve any concernsUphold Marcus' high standards and deliver entertaining company-wide programsAssist with other functions as instructed by the General Manager

Assist in classroom instruction for Chemistry, Algebra, and Geometry classes.Help facilitate class field-trips.Encourage the development of study skills.