Daniela Muñoz Email & Phone Number

Quito, Ec

Quito, Pichincha, Ecuador

• Deployment of Metro de Quito operations.• Structuring of all HR processes.• Hiring of all key management positions and responsible for massiverecruitment to reach 565 employees in November 2023.• Expat mobilization and administration.• Managing and administrating all Human Resources subsystems.Accomplishments:1. Elaborated and implemented the compensation/salary model for theCompany.2. Compliance with the Massive Staffing schedule: 565 Talent in place… Show more • Deployment of Metro de Quito operations.• Structuring of all HR processes.• Hiring of all key management positions and responsible for massiverecruitment to reach 565 employees in November 2023.• Expat mobilization and administration.• Managing and administrating all Human Resources subsystems.Accomplishments:1. Elaborated and implemented the compensation/salary model for theCompany.2. Compliance with the Massive Staffing schedule: 565 Talent in place fromDecember 2022 to November 2023 (Management, Administrative,Operational – Technical positions covered).3. Accomplishing a greatly convenient deal with one of the best MassiveRecruitment Providers in the country.4. Developing and executing a comprehensive Diversity, Inclusion and EqualityPlan.5. Implementation of corporate image and organizational communication.6. Successful handling of Expats mobilization and establishment in the country.7. Obtaining state of the art offices, comfortable, at a great location, at anaffordable cost.8. Structuring all HR´s area subsystems.9. Translation project of Transdev´s Induction Program – a Global Project(France – Latin-American).10. Formulating the Training and Development Plan.11. Developing, diffusion and execution of all HR procedures.12. Assembling and implementation of the Performance ManagementProcess at Regional Level (Ecuador, Colombia, and Chile).13. Launch and management of the Career Plan.14. Adjustment and integration of the Employer Brand project. Show less

Quito, Ecuador

Clients:ADECCO (Zurich, Merck Ecuador) /Multipack &companies from the consumer product, retail,industrial, and pharmaceutical sector.  Advisory with methodological support for the construction of the HumanResources Unit and its respective subsystems.  Talent Hunter – Recruitment and Selection of the best professionals forvarious positions, at all levels and diverse sectors (retail, consumerproduct, industrial and pharmaceutical).  Driving… Show more Clients:ADECCO (Zurich, Merck Ecuador) /Multipack &companies from the consumer product, retail,industrial, and pharmaceutical sector.  Advisory with methodological support for the construction of the HumanResources Unit and its respective subsystems.  Talent Hunter – Recruitment and Selection of the best professionals forvarious positions, at all levels and diverse sectors (retail, consumerproduct, industrial and pharmaceutical).  Driving Change Management processes, through pragmatic and dynamicsupport in transitional processes such as: implementation of new technologysystems, cultural transformation, organizational restructuring and corporatemergers, with highly successful results. • Guidance on labor legislation and personnel administration under therespective legal guidelines, protecting the well-being of the organizations aswell as the workers´, maintaining prosperous relations with stakeholders andthe different employee associations/unions.  Development and administration of programs such as professionalreinvention and employability, catered to independent and corporateTalent.  Therapeutic accompaniment within the Psychosocial Risk and IntegralWellbeing scheme, directed to the business sector.Accomplishments:1. I became part of the Consulting Team at ADECCO for the Outplacement Program. Having as Clients companies such as Zurich Insurance Group and Merck Ecuador. I provided this service to executive level professionals, and 50% of them were able to be reintegrated into employment in a sixth month period.2. Built up of the entire Human Resources department at Multipack S.C. in one year, 100% of the goals completed successfully. Show less

Quito, Pichincha, Ecuador

1 Direct Report, 2 Indirect Reports Leaded and administered all Human Resources subsystems of the area including the Occupational Health and Safety Unit. Accomplishments: 1. Elaborated and implemented the Biosafety Protocols which helped avoid internal COVID-19 infections. There was minimal work related contagion, due to the Communications campaign and the established guidelines effective diffusion. 2. The legal advice given to… Show more 1 Direct Report, 2 Indirect Reports Leaded and administered all Human Resources subsystems of the area including the Occupational Health and Safety Unit. Accomplishments: 1. Elaborated and implemented the Biosafety Protocols which helped avoid internal COVID-19 infections. There was minimal work related contagion, due to the Communications campaign and the established guidelines effective diffusion. 2. The legal advice given to the company solved important issues. This accompaniment was of great contribution in the pandemic situation, which resulted in 100% compliance of all new COVID-19 legislative regulations, and in significant advantages regarding minimizing business losses derived form the quarantine periods. 3. Implementation of SAP (Success Factors) in 6 months. Show less

Quito, Ecuador

3 Direct Report, 2 Indirect Reports Managed all Human Resources subsystems of the area at Local &Regional Level (Ecuador, Chile and Dominican Republic). Accomplishments: 1. Set Up, recruited/hired the entire organizational structure of thenew Dominican Republic subsidiary in 4 months. The 30 professionalshired remained in their positions after the first three monthevaluation. 2. Due to my experience and my achievements regionally… Show more 3 Direct Report, 2 Indirect Reports Managed all Human Resources subsystems of the area at Local &Regional Level (Ecuador, Chile and Dominican Republic). Accomplishments: 1. Set Up, recruited/hired the entire organizational structure of thenew Dominican Republic subsidiary in 4 months. The 30 professionalshired remained in their positions after the first three monthevaluation. 2. Due to my experience and my achievements regionally wise(Ecuador, Chile & Dominican Republic), I was given the opportunityto participate at the HR Global Meeting in Switzerland 2019, where Itook part of the development of the Global Induction Program. Mycontribution was taken into consideration for the implementation ofthis process at a global level. 3. Implementation and execution of the Performance Managementprocess. This model was deployed in Ecuador, Chile & DominicanRepublic, and as a result the company had finally in place a formalprocedure which allowed to evaluate 100% of its Regional Talentsimultaneously. 4. Renewal of the Organizational Training and Development process,through an accurate diagnosis of the training and growth needs ofthe staff. Structuring and deployment of the annual plan was in place. 5. Rise and implementation of the Career and Succession Plan process. Show less

Quito, Ecuador

2 Direct Reports, 2 Indirect Reports. Leaded and coordinated all Human Resources subsystems, including theOccupational Health and Safety Unit. Accomplishments:1. SAP HCM implementation was reached in six (6) months, through the conduction of an effective Change Management Process, whichachieved a successful delivery of all the project´s objectives. 2. Construction, implementation, and diffusion of the OrganizationalCommunications platform… Show more 2 Direct Reports, 2 Indirect Reports. Leaded and coordinated all Human Resources subsystems, including theOccupational Health and Safety Unit. Accomplishments:1. SAP HCM implementation was reached in six (6) months, through the conduction of an effective Change Management Process, whichachieved a successful delivery of all the project´s objectives. 2. Construction, implementation, and diffusion of the OrganizationalCommunications platform, which provided the area with a dynamicand innovative image, and resulted in an effective communicationchannel (4.5/5 satisfaction resulted from a general survey). 3. Design, execution, and strengthening of the company´s Culturalframework. Ownership and passion for the company was evocatedfrom employees through this process which was initially triggered bythe On-boarding program which I was in charge of developing fromscratch regionally (Ecuador, Chile, Colombia and Peru). 4. Development and implementation of the Performance Managementsystem, which was functional in a short period of time (six months).100% of employees were trained to use this platform and theirindividual performance objectives were measured with cerodrawbacks. An Action Plan for Talent which needed to improve theirperformance was also elaborated, and through this opportunity thefew workers who needed to go through it, were able to improve,complying all of their short term goals and obtaining better results. 5. Design, diffusion and execution of programs/activities which startedthe Wellness area, which resulted in an increase of engagement andownership from the company´s workers (Culture and WorkEnvironment Survey reached one of the best results along the LatamRegion). 6. Structuring of the Job Evaluation model, the Compensation Systemas well as the Corporate Benefits framework. 7. Raising and administration of the Occupational Health and SecurityUnit, 100% compliance with work legislation duties. Show less

Life & Leadership Coaching Certification, Life & Leadership Coaching

Master'S Degree, Counseling Psychology, 3.77 / 4

Activities and Societies: Student Literacy Corps.

Bachelor'S Degree, Psychology, 3.60 / 4

Activities and Societies: Peer Educator

Bachelor´S Degree Minor, Media Communications, 3.6 / 4

Associate Of Arts And Sciences - Aas, Psychology