- Provided exceptional service to passengers, receiving 90% positive feedback from passenger surveys- Mentored over 20 newly trained colleagues providing training in customer service and health and safety standards, improving overall service quality by 30%- Completed over 2,000 hours of international flights within Airbus and Boeing- Utilised cost and time efficiency techniques throughout meal services while honouring CAA and company standards- Adaptability and ability to maintain professional good standard service, establish good communication & customer satisfaction

- Awarded for best nightlife outlet by going places magazine Malaysia in 2015- Planning and execution of corporate and in house events together with major brands in the nightlife industry - Artist management, DJs booking, and entertainment planning- Copywriting, proof reading, and content planning - Digital marketing on various social platform: Facebook, Twitter, Instagram, Tripadvisor - Sales promotional drive and pitch for various after parties, and events - Customer relations

- Appointed on a contract basis to help promote the "Mysterious world music festival" which took place in Kuching, Sarawak - Sales drive planning for the Northern region and achieved the best figures for ticket sales - Sponsors acquisition Volkswagen Kuching Sarawak as official vehicle partner - Artist management/liaison for both local and international artists -Backstage management