Daniela Carter Email & Phone Number

• Lead a team of 3 advancing the FRBC’s culture, future of work, recognition and engagement survey programs
• Embody servant leadership through authenticity and vulnerability, exhibiting curiosity and supporting diverse perspectives, and development-oriented delegation
• Achieved one of the top ten team engagement scores in the FRBC in 2022 and 2023
• Established the employee experience vision and strategy focused on wellbeing, evolving the culture and building leadership capabilities
• Designed the approach for turning workforce, engagement, exit and external trend data into actionable talent insights
• Gained senior leader support for evolving the FRBC's flexibility policy through a data and best practice-driven approach

Chicago, Illinois, United States

• Designed, implemented and evolved the Bank’s leadership development and succession strategy
• Overhauled talent reviews to optimize data analysis, gain visibility into the leadership pipeline and inform talent programs
• Consulted with senior leaders and SME’s across the 12 Federal Reserve Districts to increase diversity of the executive pipeline
• Significantly expanded current and future leader participation in training, assessment, coaching, mentoring and experiential programs
• Facilitated DEI workshops and discussions with an emphasis on storytelling and openness to different perspectives
• Implemented employee engagement surveys and coached leaders through evaluating and acting on feedback

Chicago, Illinois, United States

• Closely partnered with stakeholders to develop and implement talent solutions that brought the business strategy to life
• Built collaborative relationships with a wide range of business areas including IT, Audit, Finance, Risk, Strategy, Legal, Operations and HR
• Advised and coached leaders in the areas of organizational change, workforce and job analysis, performance management, talent acquisition, compensation, succession planning, leadership development, DEI and employee.
• Managed HR project development, data analysis, resource allocation, recommendations, implementation and evaluation
• Interviewed and onboarded executives and senior leaders
• Designed, matured and supported the FRBC’s talent exchange program, increasing cross-functional capacity and accelerating employee development

Chicago, IL

• Led a team of project coordinators, operations and technology personnel, and instructors, instructional designers and subject matter experts in developing, delivering and evaluating learning programs
• Identified, pursued and built relationships with target clients in the manufacturing, education, healthcare, small business and construction industries resulting in a $2M portfolio of training projects
• Designed and administered organizational needs assessment surveys, facilitated focus groups with client leadership, and collected data to diagnose operational and talent development gaps
• Directed end-to-end project execution including deployment logistics, communications with client leadership, contractor sourcing and management, and internal team coordination and training
• Managed development of customized learning materials including process planning, draft review and editing, and coordination of instructors, instructional designers and subject matter experts for over 50 courses
• Conducted data collection and analysis for return on investment evaluation and quality improvement metrics

Chicago, IL

• Administered needs analyses, facilitated focus groups with clients and synthesized data leading to design of learning programs
• Executed proposal development, classroom delivery logistics, return on investment evaluation and quality improvement for a $1M portfolio of manufacturing, education, healthcare, small business and construction training.
• Oversaw curriculum design, learning materials development, and coordination of instructors, instructional designers and subject matter experts for all assigned programs

Chicago, IL

• Deployed a $750K portfolio of learning projects including proposal writing, logistics and data collection for performance metrics
• Developed course outlines, pre- and post-assessments, and instructional aids for over 60 courses
• Generated, edited and standardized marketing materials, sales kit and project proposal templates used by all personnel

Master Of Business Administration (M.B.A.), Data Analysis & Operations Management

Bachelor'S Degree, Psychology And Organizational Studies

Activities and Societies: Phi Beta Kappa, Kravis Leadership Institute, McKenna International Internship Awardee, Claremont Colleges.