Daniela Carter Email & Phone Number

• Lead a team of 3 advancing the FRBC’s culture, future of work, recognition and engagement survey programs• Embody servant leadership through authenticity and vulnerability, exhibiting curiosity and supporting diverse perspectives, and development-oriented delegation• Achieved one of the top ten team engagement scores in the FRBC in 2022 and 2023• Established the employee experience vision and strategy focused on wellbeing, evolving the culture and building leadership capabilities• Designed the approach for turning workforce, engagement, exit and external trend data into actionable talent insights• Gained senior leader support for evolving the FRBC's flexibility policy through a data and best practice-driven approach• Partner across People & Culture to establish the FRBC as an employer of choice via industry awards such as the Corporate Equality Index and Glassdoor reviews (currently #2 of 12 Federal Reserve Banks) • Obtained Cornell University DEI Certificate to ensure integration of inclusive and equitable practices across talent processes and employee communications• Founder and leader of Federal Reserve System Employee Experience Community of practice • Tapped to lead the highest number of department HPI's (2 out of 9) in 2024 (performance management refresh and implementation of new flexibility approach)

Chicago, Illinois, United States

• Designed, implemented and evolved the Bank’s leadership development and succession strategy• Overhauled talent reviews to optimize data analysis, gain visibility into the leadership pipeline and inform talent programs• Consulted with senior leaders and SME’s across the 12 Federal Reserve Districts to increase diversity of the executive pipeline• Significantly expanded current and future leader participation in training, assessment, coaching, mentoring and experiential programs• Facilitated DEI workshops and discussions with an emphasis on storytelling and openness to different perspectives• Implemented employee engagement surveys and coached leaders through evaluating and acting on feedback• Raised the stakes on leader performance through competency framework refresh and assessment of accountability mechanisms• Selected to influence at the executive level as the Secretary and People & Culture representative of the Talent Committee (governance body with delegated authority from the C-suite)

Chicago, Illinois, United States

• Closely partnered with stakeholders to develop and implement talent solutions that brought the business strategy to life• Built collaborative relationships with a wide range of business areas including IT, Audit, Finance, Risk, Strategy, Legal, Operations and HR• Advised and coached leaders in the areas of organizational change, workforce and job analysis, performance management, talent acquisition, compensation, succession planning, leadership development, DEI and employee relations• Managed HR project development, data analysis, resource allocation, recommendations, implementation and evaluation• Interviewed and onboarded executives and senior leaders• Designed, matured and supported the FRBC’s talent exchange program, increasing cross-functional capacity and accelerating employee development

Chicago, Il

• Led a team of project coordinators, operations and technology personnel, and instructors, instructional designers and subject matter experts in developing, delivering and evaluating learning programs• Identified, pursued and built relationships with target clients in the manufacturing, education, healthcare, small business and construction industries resulting in a $2M portfolio of training projects• Designed and administered organizational needs assessment surveys, facilitated focus groups with client leadership, and collected data to diagnose operational and talent development gaps• Directed end-to-end project execution including deployment logistics, communications with client leadership, contractor sourcing and management, and internal team coordination and training • Managed development of customized learning materials including process planning, draft review and editing, and coordination of instructors, instructional designers and subject matter experts for over 50 courses• Conducted data collection and analysis for return on investment evaluation and quality improvement metrics

Chicago, Il

• Administered needs analyses, facilitated focus groups with clients and synthesized data leading to design of learning programs• Executed proposal development, classroom delivery logistics, return on investment evaluation and quality improvement for a $1M portfolio of manufacturing, education, healthcare, small business and construction training projects• Oversaw curriculum design, learning materials development, and coordination of instructors, instructional designers and subject matter experts for all assigned programs

Chicago, Il

• Deployed a $750K portfolio of learning projects including proposal writing, logistics and data collection for performance metrics • Developed course outlines, pre- and post-assessments, and instructional aids for over 60 courses • Generated, edited and standardized marketing materials, sales kit and project proposal templates used by all personnel

Master Of Business Administration (M.B.A.), Data Analysis & Operations Management

Bachelor'S Degree, Psychology And Organizational Studies

Activities and Societies: Phi Beta Kappa, Kravis Leadership Institute, McKenna International Internship Awardee, Claremont Colleges.