Office Manager
Uptown Premier Dental
• Led the hiring and training of new office staff, ensuring alignment with patient care standards and efficient management of billing systems.• Developed and executed marketing and public relations initiatives to enhance brand visibility and attract new patients.• Streamlined payment processing, reconciliation, and insurance verification, ensuring accuracy and compliance with financial protocols.• Managed appointment scheduling and copayment collection processes, optimizing patient… Show more • Led the hiring and training of new office staff, ensuring alignment with patient care standards and efficient management of billing systems.• Developed and executed marketing and public relations initiatives to enhance brand visibility and attract new patients.• Streamlined payment processing, reconciliation, and insurance verification, ensuring accuracy and compliance with financial protocols.• Managed appointment scheduling and copayment collection processes, optimizing patient flow and enhancing overall office efficiency.• Created and implemented comprehensive policies, procedures, and systems to ensure smooth operational workflows and improve office productivity. Show less