Daniela Palacios Email & Phone Number

Calgary, Ab, Ca

Canada

Calgary, Alberta, Canada

- Bilingual (English/Spanish) technical support.- Provide technical support to end-users (diagnose, investigate, provide a recommendation, resolve the incident and/or fulll the request) on a wide variety of IT services.- Escalate to the appropriate IT service provider team as required.- Document and maintain accurate up-to-date information for all incoming calls, e-mails, web-forms, and walk-ins in the ticketing system.- Acknowledge, resolve, and respond promptly to customer inquiries.- Troubleshoot hardware and software issues in a variety of environments.- Test alternative pathways until you resolve an issue.- Customize desktop applications to meet user needs.- Training and development of new hires in processes, expectations on the on the service and best practices.

Argentina

- Design graphics pieces, interpret client brief, translate their needs to create a creative vision, and communicate that vision and bring it to life in digital and traditional channels. Logo design, branding, merchandising, signs, business stationery.- Supervise and coordinate external services.- Prepare documents for differents printing systems andfinal pieces control.

Neuquén, Neuquén Province, Argentina

- Allocate material, human and financial resources to implementorganizational policies and programs.- Establish financial and administrative controls; formulate and approvepromotional campaigns; and approve overall human resourcesplanning.- Establish objectives for the organization and formulate or approvepolicies and programs.- Documented and implemented company safety programs.- Supervised staff ensuring company's service standards

Neuquén, Neuquén Province, Argentina

- Design graphics pieces, digital and printed.- Prepare documents for differents printing sistems and final pieces control.- Supervise and co-ordinate projects.- Prepare budget and cost estimates.- Resolve day to day problems.

Neuquén, Neuquén Province, Argentina

- Front desk, answer cosntultation, prepare budget, deliver works.- Design graphics pieces.- Stamp, cutt vinyl, prepare pieces, print, etc.- Keep the workspace clean and orgince.

Tecnico Diseño Gráfico Y Publicitario

Tecnico En Publicidad