Over 20 years of professional experience working in Sales, Account, Projects, Delivery, and Product Management.Huge background in communication & and information technologies, digital transformation, and artificial intelligence.Account and delivery management focusing on excellent customer satisfaction, quality, and contracts budget. Main qualifications: • Career built on Account & Delivery and Project Management, Marketing and Sales, ICT (Information and Communication Technologies), Artificial Intelligence, and Automation solutions.• Ability and experience negotiating and conducting strategic and innovative projects with customers.• Leadership and experience building and managing customer relationships at senior and all levels of an organization, increasing customer satisfaction, revenues, and project profitability.• Experience in creating and developing business processes and strategies for the Telecom and Utilities industries solutions.• Leadership in managing multidisciplinary teams for effective quality and customer support.• Ability and experience in proactive management of crisis and conflict.• Experienced in conducting presentations (storyteller), and influencing all levels of an organization.• Initiative and Entrepreneurial Mindset.• Ability to identify and redesign processes, implementing solutions in an innovative way.• Hands-on mindset and sense of urgency during tasks performing.