Daniel Arbour personal email
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- Resourceful professional in the field of shrink management with over 10 years experience in bilingual customer service. - Dynamic communicator with strong problem-solving, management and leadership abilities.Specialties: Bilingual customer service within shrink management field.
Denbro Retail Convenience Solutions Inc
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General ManagerDenbro Retail Convenience Solutions Inc Jun 2012 - PresentMarkham
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Customer Service Manager, CanadaCheckpoint Systems Oct 2006 - Jun 2012Markham, OnCustomer to Cash lead for implementation of SAP for Canada.Manage a team of internal account representatives. Manage a team of office administrators.Responsible for training of new staff and ongoing performance reviews.Resolve customer concerns to achieve appropriate resolutions.Proficient in SAP, Oracle and Microsoft Access. -
Senior Bilingual Customer Service RepresentativeCheckpoint Systems Oct 2005 - Oct 2006Markham, OnAssisted the Customer Service Manager and Director of Operations with daily department management duties.Maintained and developed Major HLS accounts in the absence of a Major Accounts Manager.Assisted with the development of sales material and price lists for a product line.Provided solutions for customer concerns.
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Bilingual Customer Service RepresentativeCheckpoint Systems Jul 2003 - Oct 2005Markham, OnProcessed customer and sales representative product orders and RMA’s received from 80% French clientele via telephone, fax or email.Assured proper flow of order process by informing appropriate staff of specific order requirements.Responded to customer and sales representative inquiries about the HLS/RMS/BCS product lines.
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Bilingual Hls Service TechnicianCheckpoint Systems Aug 2001 - Jul 2003Markham, OnResponded to product inquiries in a timely manner from a 90% French clientele.Ensured proper flow of repairs by coordinating in-house work, and home based contractors to meet required repair time deadlines.Reorganized the repair centre to ensure processes facilitated effective customer service.
Daniel Arbour Skills
Daniel Arbour Education Details
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College BorealNatural Resources Management Technology -
College BorealFish And Wildlife Management Technician
Frequently Asked Questions about Daniel Arbour
What company does Daniel Arbour work for?
Daniel Arbour works for Denbro Retail Convenience Solutions Inc
What is Daniel Arbour's role at the current company?
Daniel Arbour's current role is General Manager at Denbro Retail Convenience Solutions Inc.
What is Daniel Arbour's email address?
Daniel Arbour's email address is da****@****ail.com
What schools did Daniel Arbour attend?
Daniel Arbour attended College Boreal, College Boreal.
What skills is Daniel Arbour known for?
Daniel Arbour has skills like Project Management, Experienced Manager, Customer Relations, Customer Retention, Teamwork, Troubleshooting, Able To Work Under Pressure, Customer Oriented, Cost Improvement, Customer Service, Sap, Excel.
Not the Daniel Arbour you were looking for?
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Daniel Arbour
Canada -
Daniel Arbour, B. Sc.
Greater Montreal Metropolitan Area -
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