Daniela Reyes Email & Phone Number

Mexico

 Coach passionate about high performance development, helping my coachees achieve their goals through greater self-knowledge, achieved through deep questioning. Transformation of leaders with a focus on turning them into more empathetic and human people, contributing to obtaining successful results by being leaders who work on their limiting beliefs to increase their strengths and talents to contribute to the purpose of each company, impacting the organizational culture, collaboration, retention, motivation to achieve successful results. International experience working as a Coach in various countries in Latin America and North America, providing support to leaders and teams in different cultures. Consultant in cultural transformations and change management developing soft skills such as assertive communication, active listening, transformational leadership, collaboration, teamwork, among others, creating conversational cultures aligned with the purpose, vision, mission and objectives of the companies.

Remote - Atlanta

 Detect areas of opportunity in the business to provide consultant success, and make recommendations for programs or initiatives to address high performance. Lead group sessions and training courses on interpersonal skills. Multicultural experience, leading coaching sessions with people from different countries: United States, Canada, Mexico, Costa Rica, Argentina, Colombia, Chile, Brazil, Venezuela, Puerto Rico, England, South Africa, Ethiopia, India, Bangladesh, China, Japan, Russia, Romania, Egypt, Iraq, Israel, Syria. Help IT Professionals (iOS, Android, Data Science, Big Data, AWS, Azure, O365) to improve their skills and abilities to have successful interviews, with more than 2,000 sessions. Successfully helping to achieve projects in companies such as: Disney, Walmart, JP Morgan, Capital One, Seven Eleven, Apple, United Airlines, Verizon, etc.  Support to motivate employees to overcome challenges and limitations to reach their maximum capabilities, to achieve accelerated development in their professional careers. Creation of strategies for workforce retention through process optimization. Implementation of metrics aligned with the company's KPIs to increase process efficiency. Facilitating Trainings such as Assertive Communication, The Magic of Story Telling, Active Listening, among others.

Guadalajara Y Alrededores, México

 Extensive experience in maintaining and optimizing relationships with existing clients by managing the consulting portfolio. As a Business Coach I guide companies and leaders towards success with personalized strategies to enhance their skills and competencies, achieving successful results. Extensive experience in maintaining and optimizing relationships with existing clients by managing the consulting portfolio. Acquisition of new clients through effective networking and marketing strategies. Mastery in the use of CRM systems to maximize efficiency in customer relationship management. Facilitation of programs in Assertive Communication, Knowledge Management, Leadership, among others, adapting the content to the specific needs of each client. Close collaboration with clients to develop customized solutions and promote services effectively. Negotiation and Closing of Agreements: Experience in managing and successfully closing negotiations with clients and suppliers. Internal Project Leader: I direct initiatives focused on the continuous improvement of internal processes to increase organizational efficiency.

Guadalajara Y Alrededores, México

 Global IT Study and Career Plan Manager where I developed and optimized the competencies and skills by role for more than 1000 engineers worldwide, promoting their growth and success. Coordination and administration of WBT and F2F courses through the My Learning LCMS system, ensuring continuous and effective training. Perform gap analysis for performance and training opportunities, or innovations to identify regional and global curriculum needs. Project Manager of the Mentoring Program networking and development opportunities for more than 2000 IT professionals worldwide, strengthening technical, soft and social skills. Development of Career Plans implementing learning solutions, customizing resources for each skill and competence, thus achieving optimal development by role within the organization. Generation of Succession Plans in key roles, guaranteeing an adequate transition meeting expectations, objectives and skills. Provided guidance to leaders and managers to address training needs, giving visibility to opportunities to foster adequate growth, commitment and motivation in employees through strategic advice. Facilitator of expert panels, virtual events, talks with senior engineers, and creation of social communities to increase learning channel options by promoting networking and collaboration between sites worldwide.  LMS administration system (My Learning – Saba) to ensure centralized and efficient access to educational resources, obtaining metrics and scope to guarantee optimal use and impact on the organization. Leader in Knowledge Management effort, creating a unique repository to document and transfer knowledge, reducing the learning curve and improving induction processes. Support in Workforce Planning, contributing to training in emerging competencies and support in the hiring of new talents.

Guadalajara, Jalisco, México

 Líder en detección de necesidades de entrenamiento en los diferentes negocios dentro de Global Business  Leader in detecting training needs in the different businesses within Global Business Services, developing innovative strategies to improve results in knowledge retention. Applied Instructional design to every content designed by following the ADDIE Model as well as facilitating the methodology in the Train of Trainers Program to ensure the standardization and quality of the internal documentation of all departments. Impacting the reduction of the learning curve for all roles on the site. of training for subject matter experts, including Train of Trainers Program and instructional design to raise competencies. Project Manager in the transition from internal documentation repositories to an innovative solution, automating and facilitating the daily updating of processes. This transformation optimized and accelerated knowledge retention, revolutionizing the way information was processed and managed. Leader in the implementation of the Epiplex system to automate documentation and evaluation processes to increase efficiency and measure the impact on knowledge transfer efforts, avoiding the loss of key information. Responsible for integrating new transitions to the Knowledge Management methodology to optimize information management in order to evaluate the effectiveness in the transfer and retention of knowledge. HP Academy Coordinator, promoting the development of technical and soft skills based on business needs, ensuring greater employee retention. Trained and guided more than 100 SMEs in instructional design and delivery of accelerated training for adults, ensuring excellence in knowledge transfer processes.

Certificación Internacional En Coaching Organizacional Y Humanista, Human Resources Management/Personnel Administration, General

Master Degree, Strategic Talent Management/ Gestión Estratégica Del Talento

conformada por 3 especialidades: •Especialidad en Gestión Empresarial (UP) •Especialidad en Estrategia del Capital Humano (UP).

Diploma, Organizational Development/ Desarrollo Organizacional

Lic, Organizational Psychology/ Psicología Organizacional

Mexico City