Daniela Riviera Email & Phone Number

Daniela is currently a full-time Restaurant Manager at Balthazar Restaurant in the heart of Perth CBD. She graduated top of ger class at Kaplan Business School in Perth with a Master's Degree in Business Administration specializing in Digital Management, where she also gave the graduate speech.Prior to that she graduated with a Bachelor's Degree in Communications (Hons) with Psychology from the University of Malta in 2018. She also obtained a Higher National Diploma in Hospitality Management from the Institute of Tourism Studies in Malta in 2014. Daniela's work experience and professionalism are expressed in her work history in the Hospitality Management field. She had been in that industry for over 14 years and has worked in various countries. During that time she has achieved the following:* Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.* Worked with qualified chefs to diversify menus with new offerings.* Identified team weak points and implemented corrective actions to resolve concerns.* Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.* Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.* Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.* Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.* Responsible for requisitions and managing stock levels required for a smooth service.* Managing small private functions by following briefs provided by the events team and executing service from start to finish ensuring full customer satisfaction.* Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.She loves traveling, she loves being outdoors and she is a very sociable person. She loves meeting new people and learning about new cultures. She has a passion for cooking and baking. However, the thing that brings the most joy to Daniela is her voluntary work. She loves dedicating her time to help other people and animals.