Daniela Rodi Email & Phone Number

Ireland

Dublin, County Dublin, Ireland

Helping Merchants and Agencies Developers to integrate new PayPal Solutions for their websites following all the Process from the initial commercial discussion and support for the onboarding until the integration and Live to Site.Drive revenue and achieve/overachieved monthly/quarter/annual Quota.330% achievement in 2022Forecast monthly/quarterly Consultative selling approach focused on Value proposition.Prospecting to build and grow PipelineAward winner for South of Europe Inside Sales Professional of the Year 2022Award winner for TOP Live to site Products producer in my Segmentation SMB 2022Award winner Q3 2022 Top self Prospecting EMEA

County Dublin, Ireland

Sales solutions consultant PayPal solutionsHelping merchants to grow through personalised solutions for their ecommerce.On boarding new merchants through Prospection using tools like Lindekin sales navigator and Zoom to identify right decision maker and maximise time and conversion.Upgrade existing merchants with personalised solutions based on their needs.Support and consultation to improve checkout and integration for new technologies in PayPal.Consultative Sales approach.ForecastPipeline Management ProspectingQuota achieved 300% in 2021

Dundalk

Fraud prevention and investigationMonitor real time queues and identify high risk transactions and accounts through appropriate investigation and reviews.Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and similar other risksIdentify fraudulent transactions and cancel them from further processing.Resolve queued transactions within the service level agreements to reduce potential revenue losses.Determine existing fraud trends by analyzing accounts and transaction patternsAttention to details and critical thinking

Dundalk Ireland

-Review Paypal accounts and determine the legitimacy of the account and account holder and associated risks. Analyse account history and trends and perform relevant research to effectively identify problems.-Contacting account holders in an effort to verify activity and mitigate loss-Continually monitor cases and reports to identify trends

Dundalk

✓ Responsible for managing, hiring, training, preparing & guiding CRM representatives in performing their duties ✓ Ensuring agents understand and comply with all department objectives, performance standards and policies ✓ Supervise, plan, oversee and direct the day-to-day activities ✓ Carry out performance monitoring, measurement and evaluation to all CRM agents to improve efficiency ✓ Carry out supervision, coaching, team meetings and 121 meetings ✓ Prepare and direct scheduling, monitor attendance, schedule shifts & breaks as necessary

Dundalk

● CRM Italian Team.Responsible for the management of sales and relationship with Existing Customers (Pipeline of 1200 Customer Assigned) ✓ Develop relationship through phone and email ✓ (quote and sales calls) ✓ Outbound calls (80%) and inbound calls (20%) Weekly sales target Cooperating with Lead Generation Team ✓ Working with team environment with strong team collaboration

Rome Area, Italy

● Responsible for hiring, training, assigning, discipling and managing a group of Sales Executive to ensure individuals are performing against targets, while reviewing their performance and coaching them to do so. ✓ Performance Evaluation, meeting, one to one and team meeting.Responsible for Rome Agency and the acquisition of new projects and outsourcing agencies in Italy.

Rome

Contacting in outbound prospect customer to generate revenue ✓ Closing Contract over the phone when possible, otherwise arrange an appointment for Sales Manager ✓ Weekly target based on number of contracts closed per week ✓ Direct Sales / contacting Private and Business ✓ Meeting regular quote of calls and qualified leads ✓ Close deals on the phone ✓ Strong Cold Sale

Rome Area, Italy

Live Technical support on the Phone to all the Automotive Agency and directly working for the Public Automobil Register based in Rome to help to close correctly and properly all the online Automotive Practices (trasfer of property,demolition etc..).First Level of Assistance i was dealing with all the primary issues the Agency and the PRA could meet closing the practises using the commun software. In case of software error working on it , the customer could not go on working on that practise,they had to call our Department to ask assistance. Closing more than 2000 requests weekly I was one of the more expert and quick assistance in the First Level Assistance.

Rome Area, Italy

Data entry, accountance and taking care of the in and out invoices for the Stock. Employed in the Stock Account office

Professional Diploma In Digital Marketing, Digital Communication And Media/Multimedia

SEO/Marketing Email Campaign/Google Analytics/Social Media/Paid Search/Digital Marketing

Certificate In Supervisory And Management (Level 6), Business Administration And Management, General

Leadership/Management/Staff Evaluation/Performance Evaluation/Feedback on Performance/Interview Process/Data Protection/Business Plan

Indirizzo Giuridico Economico Aziendale, Accounting And Business/Management, A