Quality Analyst
CurrentFunctions: Request and meet the quality requirements of new projects in the countries of Colombia, Ecuador, Mexico, Argentina, Chile, and Perú in collaboration with multidisciplinary teams such as quality, procurement, marketing, and customer service. Create, review, and update technical support documents (manuals, technical specifications, and lists of defects, among others) for fashion and home product categories. Generating reports, indicators, and presentations for project development, including different product or supplier specifications. Analyze and report the monthly results of indicators such as rejections in receipts and customer complaints. Manage, visit, train, monitor, and continuously monitor suppliers concerning the development of products and their respective specifications, compliance, safety, and cost-quality benefits focused on the results required by Natura. Achievements: I have acquired knowledge in specifications, requirements, and technical tests applicable to the maintenance and development of products in different categories of fashion and home, improving my analytical skills in data, indicators, risks, and the creation of corrective and preventive actions. Creation of a list of defects for supplies at the Spanish level and implementation of processes in conjunction with the audit firm SGS. Development in general management with suppliers.