Daniela Dias

Daniela Dias Email and Phone Number

Mercado Internacional - FIT @ Passion Brazil | DMC & Incoming Tour Operator,
Rio de Janeiro, Brazil
Daniela Dias's Location
Rio de Janeiro, Brazil, Brazil
Daniela Dias's Contact Details

Daniela Dias work email

Daniela Dias personal email

n/a
About Daniela Dias

Professional with +9 years of experience in global companies in the areas of aviation, hospitality, and corporate business. International experience of +2 years studying and working in Africa/EUA.Committed to offering high-quality experiences in customer relationships and exceeding expectations. Also passionate about cuisine and exotic destinations.

Daniela Dias's Current Company Details
Passion Brazil | DMC & Incoming Tour Operator,

Passion Brazil | Dmc & Incoming Tour Operator,

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Mercado Internacional - FIT
Rio de Janeiro, Brazil
Employees:
52
Daniela Dias Work Experience Details
  • Passion Brazil | Dmc & Incoming Tour Operator,
    Mercado Internacional - Fit
    Passion Brazil | Dmc & Incoming Tour Operator,
    Rio De Janeiro, Brazil
  • Passion Brazil | Dmc & Incoming Tour Operator
    International Market - Fit
    Passion Brazil | Dmc & Incoming Tour Operator Nov 2022 - Present
    Customer Service (B2B) in the European, Latin, and Asian markets in the receptive segment, involving negotiation of deadlines, availability, and rates with suppliers | Responsibilities include sending proposals, travel itineraries, and budgets tailored to the customer's profile, as well as advising on logistics and itinerary | Execution of reservation operations and management of costs and payments.
  • Península Participações
    Travel Consultant
    Península Participações Jun 2019 - Oct 2022
    São Paulo, Brasil
    Travel and Flight Coordination - Logistics of corporate and leisure travel.Management of flight transportation | Hotels | Land transportation | Personal security logistics | Travel itinerary | Documentation (visas, passports, vaccines, forms, permits, etc.) | Arrival and Departure Monitoring | Organization and search of leisure tours (restaurants, shows, events, attractions, among others) | Internal Information and Process Management | Control of payments, credit cards and cost management | 24/7 customer service and support.
  • Danneman Siemsen
    Corporate Travel
    Danneman Siemsen Nov 2017 - Apr 2019
    Rio De Janeiro E Região, Brasil
    Service and support to internal customers | Air and Ground Transportation Logistics | Negotiation of the entire travel program with a focus on cost reduction | Information Management and Internal Processes | Cost management, suppliers, and security | Control of refunds and open tickets with savings | Account analysis and cost conference | Hotel Reservations | Request and control of credit cards.
  • Belmond
    Hotel Reservations And Sales
    Belmond Mar 2016 - Apr 2017
    Rio De Janeiro E Região, Brasil
    Personalized service to external customers | Monitoring and assistance to customers, agencies, operators, and OTA's with all the services offered at Belmond Copacabana Palace and Belmond Hotel das Catarata | Information Management of the hotel's policy offering the special as a differential | Details of services, applicable rates, discounts and amenities, payment systems used, and leisure options | Application of Leading LQA standards.
  • Air France-Kml
    Sales And Customer Support
    Air France-Kml Dec 2013 - May 2015
    Rio De Janeiro Area, Brazil
    Direct customer service | Monitoring and assistance throughout the process of opening the reservation and finalizing it, guiding them to the chosen destination | Booking, alteration, issuance of tickets, and complementary services | Opening a Customer Service Call, involving the various internal areas of the company in issues brought up by customers, such as flight delays, airport changes, cancellations, lost luggage and other, monitoring before and after the launch of the ticket.
  • Delta Air Lines
    Sales And Reservation Agent
    Delta Air Lines Aug 2012 - Aug 2013
    Rio De Janeiro E Região, Brasil
    Customer service, agencies, operators, and OTA's; | Monitoring and assistance during the entire process of opening the reservation and finalizing it, guiding them to the chosen destination | Booking, alteration, issuing of tickets | Organizing, Routing, and Confirming Reservations and Sales of Additional Services | Assistance and support in cancellation, flight delays, re-routing, lost baggage, showing empathy and advising customers of flight plan changes or cancellation
  • Jw Marriott
    Internship - Reservations Department
    Jw Marriott Feb 2012 - Aug 2012
    Rio De Janeiro E Região, Brasil
  • Belmond Copacabana Palace
    Estagiária - Governança
    Belmond Copacabana Palace Feb 2011 - Aug 2011
    Rio De Janeiro Area, Brazil
  • Cirque Du Soleil
    Garçonete E Atendimento Vip
    Cirque Du Soleil Sep 2009 - Oct 2009
    Brasília Area, Brazil
  • The Pinotage Restaurant Wine Cellar
    Junior Chef
    The Pinotage Restaurant Wine Cellar Jul 2007 - Dec 2008
    South Africa

Daniela Dias Skills

Tourism Revenue Analysis Hotels Travel Management Hotel Booking Hospitality Management Front Office Hospitality Yield Management Resorts Hospitality Industry Hotel Management Airlines Turismo Business Travel Amadeus Hotelaria Setor De Hotelaria Microsoft Powerpoint Microsoft Word Vendas

Daniela Dias Education Details

Frequently Asked Questions about Daniela Dias

What company does Daniela Dias work for?

Daniela Dias works for Passion Brazil | Dmc & Incoming Tour Operator,

What is Daniela Dias's role at the current company?

Daniela Dias's current role is Mercado Internacional - FIT.

What is Daniela Dias's email address?

Daniela Dias's email address is da****@****mem.com

What schools did Daniela Dias attend?

Daniela Dias attended Escola Superior De Propaganda E Marketing, Universidade Candido Mendes, City & Guilds Of London Art School.

What are some of Daniela Dias's interests?

Daniela Dias has interest in Education, Arts And Culture, Health.

What skills is Daniela Dias known for?

Daniela Dias has skills like Tourism, Revenue Analysis, Hotels, Travel Management, Hotel Booking, Hospitality Management, Front Office, Hospitality, Yield Management, Resorts, Hospitality Industry, Hotel Management.

Who are Daniela Dias's colleagues?

Daniela Dias's colleagues are Milena Miranda, Maria Rachel Alves, Michel Bechara, Juliana Alarcon, Claíssa Fonseca, Daniel Bandeira, Cecilia Marin.

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