Pension Administration Senior – Team Lead
• Led the analysis of complex pension plans, collaborating with auditors to ensure compliance with the IRS deadlines and adherence to regulatory standards. • Executed advanced financial calculations and analyzed large datasets, informing strategic decisions that led to a 15% increase in operational efficiency.• Directed the compilation and delivery of comprehensive annual valuation reports for approximately 75 clients (by each team member), enhancing financial planning and decision-making. • Monitored and interpreted changes in pension legislation, ensuring timely updates to plan administration and maintaining compliance across all platforms.• Resolved client inquiries efficiently, achieving a 95% client satisfaction rate through proactive communication and problem-solving.• Trained and mentored junior administrators, fostering a culture of continuous improvement that enhanced team performance, implementing regular feedback sessions and team-building activities that resulted in a 20% increase in overall team productivity.