Front Desk Manager
Current- Answering phone calls/texts, scheduling appointments, and book appointments using booking software (Meevo)- Address customer complaints and resolving issues in a professional and timely manner- Managing inventory of products and placing orders for lash products and other supplies needed- Coordinating special events or promotions to attract new clients and retain existing ones- Create engaging content for social media platforms (instagram & facebook)- Monitoring social media channels for customer inquiries and comments, and responding promptly